E&T Case Manager

TPMA, LLC • Martinsburg, WV

2d • Onsite

About The Position

TPMA has been contracted by Region VII Workforce Development Board (WDB) to provide One-Stop Operator (OSO) services for the Region VII Career One-Stop Centers. As our team supporting Region VII continues to expand, we are seeking a part-time SNAP Employment & Training (E&T) Case Manager to support participants in achieving their employment and training goals. This is an on-site position for a candidate who is local to the Region VII service area in West Virginia. Local travel between One-Stop locations and/or for program-related activities may be required as needed. The E&T Case Manager will support the delivery and administration of Employment & Training services for program participants, working closely with the One-Stop Director, WIOA Career One-Stop Case Manager, and other workforce partners. The ideal candidate is organized, detail-oriented, comfortable working directly with participants, and able to manage both the administrative and customer-service aspects of a federally funded workforce program.

Requirements

• Proficient with Windows operating system
• Proficient in Microsoft word, excel and outlook.
• Customer service and systems management experience.
• High school diploma or equivalent.

Nice To Haves

• Counseling services experience

Responsibilities

• Assisting the One-Stop Director with the E&T Program and determining ABAWD status for the program.
• Conducting E&T and WIOA orientations to give the E&T participants the grant program information and requirements.
• Collecting timesheets for E&T program from the participating participants, data entries and paperwork.
• Data entry, letters, emails and phone calls to E&T participants.
• Collaborating with the WIOA Career One Stop Case Manager and One-Stop Director for services to assist E&T participants with their goals for employment through the WIOA grant program.
• Implementing and managing Excel spreadsheets for the E&T participant requirements.
• Completing weekly and monthly reports to turn into the One-Stop Director.
• Other duties assigned by the One-Stop Director.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED