AD Product Development

The Hartford•Hartford, CT

9d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Reporting to the E&S Director of Liability Product Development, the E&S Liability Product Specialist will assist with the management of the Liability Line of Business (LOB) product suite (General Liability and Excess Liability) for our E&S Binding unit. This critical business role supports the overall growth and profitability of the Liability LOBs via product development, forms maintenance, underwriting guidelines, and product pricing.

Requirements

Minimum: 4-year degree and 4 plus years of Commercial Lines experience.
Self-driven, team-oriented, competitive individual
Demonstrated, regular usage of Co-Pilot with a “continuous improvement” growth mindset to advance AI effectiveness in role.
Advanced usage of Microsoft Office products, including Excel, PowerPoint; SharePoint experience a plus.
Strong verbal and written communication skills across internal and external stakeholders, customers, and partners.
Demonstrated critical thinking on complex business problems
Strong organizational and time management skills
Ability to balance strategic thinking with tactical execution
Cross-functional team experience with ability to form strong partnerships, influence, and effectively collaborate & manage shared services in the support of the E&S Liability LOBs.
Proven ability to design and implement solutions to complex problems using both subjective input and data & analytics.

Nice To Haves

Previous underwriting team management experience is a plus
Insurance designations
underwriting experience
2 plus years of prior, relevant work experience including E&S or Small Business with liability product, pricing, and/or coverage.

Responsibilities

Support of Liability product suite offering (General Liability & Excess Liability), which includes terms & conditions; underwriting guidelines; form development & maintenance; pricing & rate management; analysis of market & competitive intel.
Support of Liability product suite growth, which includes sales & marketing; appetite expansion; mix management; exploring market opportunities; and analysis of new business flow metrics.
Support of Liability product suite profit, which includes analysis of claim frequency, severity & large losses; jurisdictional litigiousness; rate indications; class and territory profitability.
Participation in Liability line OCUO meetings to ensure that enterprise-wide liability product requirements are being met (i.e. standardized form usage across entire organization).
Develop deep understanding of common industries underwritten in the E&S Binding space, including Contractors, Habitational, and Real Estate (Lessors Risk Only) and drive meaningful product changes within these industries that are aligned with goals and objectives.
Continued development of risk exposure and control analysis skills.
Management of existing Programs, including identification and build-out of new program offerings.
Strong collaboration, partnership and communication with core E&S Binding team functions (Sales & Underwriting, Product Management, Property Product Development, Digital Marketing) to ensure coordinated and effective product changes that maximize growth and profitability of Liability lines.
Relationship management / engagement, coordination, and cross-functional collaboration with all E&S partner shared service organizations to understand actions that will influence outcomes including IT, Quality, Actuarial, Claims, Legal & Compliance, Marketing and Service Operations (Audit and Underwriter Assistants).
Leveraging partner liability product organizations (Small Business Product, Global Specialty, M&LB) for understanding best practices and identifying product offering differences.
Support new product implementation, including design, build, governance and monitoring with accountability for defining requirements for IT.
Submitting, managing, coordinating, and communicating full list of product enhancement and defect requests.
Performance reporting analysis, as needed.
Support competitive intelligence collection and dissemination to determine how our product compares to peers in the market (including recognizing market cycle shifts) and propose changes accordingly.