E-Payments Specialist

Bridgewater Bank•St Louis Park, MN

1d•Hybrid

About The Position

We are seeking an E-Payments Specialist to join our Operations team at Bridgewater Bank in St. Louis Park. Reporting to the AVP of Payment Operations, in this role, you will be responsible for providing responsive support to process electronic payment transactions timely and accurately, including technical support and problem resolution from internal inquiries along with supporting the daily tasks within the department.

Requirements

3+ years of Bank Operations experience or 4-year Degree
Knowledge of Fiserv software and its ancillary products -Preferred
Knowledge of Windows Suite (Excel, PowerPoint, Word, Access, etc.)
Ability to communicate, build rapport with others, take initiative, & be able to organize and prioritize daily responsibilities and meet established deadlines.

Responsibilities

Enter, review & approve daily wire requests (Incoming, Outgoing, Domestic & International)
Monitor all incoming and outgoing ACH File activity
Monitor ACH windows and process Direct Send files
Review flagged IAT & OFAC transactions
Process daily ACH Positive Pay file
Update daily rates
Provide support for all Debit Card, Zelle, External Transfer & Bill Pay inquiries
Manage & review Mobile & ATM deposit queues
Reconciliation of various general ledger accounts
Maintain & update E-Payments tasks & procedures as needed
Maintain and update the Return Mail log
Assist with incoming general support requests from internal & external clients
Cross train on other duties as assigned within the Deposit Operations department
Monitoring of various ad-hoc reports
Adhere to the bank’s policies, procedures, security requirements and government regulations
Perform other duties as assigned