e-Learning Designer/Developer

BlueCross BlueShield of South CarolinaColumbia, SC
Hybrid

About The Position

Promotes blended learning solutions and the use of innovative technology and tools to meet business goals of developing a high-performing workforce. Produces web-enabled e-learning, traditional educational materials, or a blended solution using leading-edge technology. This position is full-time (Monday–Friday, 40 hours per week), consisting of a mandatory three days in the office Tuesday-Thursday and two days working from home Monday/Friday (please note at times there may be a business need of in office depending on workload and priority level) in Columbia, South Carolina. This position is not eligible for sponsorship now or in the future.

Requirements

  • Bachelor's in a job related field
  • Associates degree plus an extra 2 years of job-related work experience for a total of 10 years of required work experience OR 12 total years required work experience.
  • 2 years of instructional design, electronic media design, or related work experience.
  • Excellent verbal and written communication, presentation and interpersonal skills.
  • Strong organizational, time management, prioritization, conceptual and planning skills.
  • Ability to work on several projects simultaneously both independently and with groups.
  • Intermediate knowledge of needs assessment techniques.
  • General knowledge of methods for reporting statistics.
  • Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.
  • Knowledge of media production, communication and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media.
  • Knowledge of eLearning application tools such as Lectora, Articulate, Adobe eLearning Suite, Adobe Creative Cloud, HTML, SQL, JavaScript, Visual Basic, Question mark, Captivate, Photoshop, InDesign, Illustrator or related tools.
  • Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming.
  • Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards.
  • Trainer certification as required by area training department.

Nice To Haves

  • Video and audio editing experience a plus.
  • Knowledge of 508 compliance a plus.
  • Previous hands-on Graphic Design experience.
  • Bachelor's degree-Education or Training, Information Technology, Computer Science, or another related field.
  • 5 years-experience as an eLearning developer using multiple main course creation tools (Lectora, Articulate, Toolbook, Storyline).
  • Knowledge of Section 508 requirements for appropriate areas.
  • Ability to edit audio/video files for consistency.
  • PowerPoint Certification in adobe products for graphics design or authoring software.

Responsibilities

  • Uses advanced technologies to design/develop/deploy e-learning solutions via web applications.
  • Produces high-quality online learning modules that interface with a learning management system.
  • Creates content and applies design/graphic principles to educational materials for traditional learning and/or blended solutions.
  • Designs and updates e-learning using unique combinations of cutting-edge interactive media, state-of-the-art techniques, electronic tools and systems.
  • Evaluate and revise materials based on the effectiveness of training programs and curriculum.
  • Test, problem-solves, updates and maintains e-learning, traditional and/or blended learning solutions.
  • Works closely with support staff and customer to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites.
  • Work with Technical Support Staff to troubleshoot computer and software issues.
  • Assists with the design of needs assessments, the development of processes, and the evaluation of program effectiveness.
  • Creates data management tools to assist in the continuous improvement of training products and services.
  • Performs duties that may include customer conference calls, planning meetings, action items, professional development seminars, tasks related to certification, training others and/or special projects.
  • Assume project management responsibilities for both internal and external clients/customers, related to e-learning training program design, development, and deliverables.

Benefits

  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more
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