E-Commerce & Wholesale Business Development Manager

Earthtones Companies•Midlothian, TX

13h

About The Position

We are seeking an entrepreneurial, customer-focused team member to help grow and manage our wholesale and e-commerce divisions. This role will focus on developing new revenue streams through wholesale plant and material sales to residential landscape contractors, HOA communities, and online customers. This position combines: Sales & business development, Customer service & relationship management, Logistics & delivery coordination, Marketing & promotion, and Retail and e-commerce growth initiatives. The ideal candidate thrives in an entrepreneurial, fast-paced environment, enjoys building relationships, is highly organized, and has a passion for best-in-class customer experience.

Requirements

Bachelor’s Degree in Business or related field preferred.
2+ years of experience in sales, customer service, landscaping, nursery operations, logistics coordination, retail, or related field preferred.
Strong verbal and written communication skills.
Highly organized with the ability to manage multiple projects, schedules, and customer requests simultaneously.
Proficient with Microsoft Office and basic CRM/order management software.
Valid driver’s license with clean driving record.
Ability to work occasional evenings, weekends, or seasonal peak periods as needed.
Ability to lift and move materials up to 40 pounds periodically.
Positive, team-oriented attitude with a customer-first mindset.
Self-starter with an entrepreneurial mindset.

Nice To Haves

Marketing or social media experience is a plus.
Landscaping, plant, or nursery knowledge preferred but not required.

Responsibilities

Develop and grow wholesale relationships with HOA communities, HOA property managers, residential landscape companies, builders and developers, and residential customers.
Generate new business opportunities through outreach, networking, referrals, and marketing campaigns.
Prepare pricing proposals and coordinate quotes for all product lines.
Identify seasonal sales opportunities and promotional campaigns.
Upsell complementary products and services.
Serve as the primary point of contact for Greenery wholesale and e-commerce customers.
Deliver a high-touch customer experience from inquiry through delivery.
Resolve customer issues quickly and professionally.
Build long-term relationships that drive repeat business.
Coordinate communication between customers, suppliers, drivers, and internal operations teams.
Coordinate scheduling and delivery of plant material and related products.
Work with growers, nurseries, and suppliers to source inventory.
Assist with inventory planning and product availability.
Ensure deliveries are accurate, timely, and professionally executed.
Maintain organized order tracking and customer records.
Help market Greenery services through social media content, email campaigns, HOA partnerships, seasonal promotions, and community events.
Assist in developing online ordering and curbside pickup programs.
Partner with Marketing & Branding on photography, product listings, and promotional content.
Identify opportunities to improve customer engagement and sales conversion.
Assist in launching and growing retail sales initiatives, online ordering, curbside pickup, seasonal pop-up sales, and holiday and event-based plant sales.
Help improve merchandising and customer buying experience on online platforms.