E-COMMERCE TECHNICIAN

Goodwill Southeast Georgia • Rincon, GA

3d

About The Position

The E-Commerce Technician manages the online sales process by identifying high-value donated items and supporting efficient order fulfillment. The role helps advance Goodwill Southeast Georgia’s mission by maximizing revenue from donated goods through digital platforms. The technician collaborates with leadership teams, maintains a clean and organized work environment, and fosters a positive and professional atmosphere.

Requirements

• Strong knowledge of jewelry, collectibles, and art.
• Ability to use online forums to research items and determine appropriate value.
• High school diploma, GED, or job-related experience providing the knowledge, skills, and abilities needed to perform the essential functions.
• Computer skills, including the ability to navigate online sales portals, payment systems, shipping systems, and online value sites.
• Experience using a digital camera or cell phone camera.
• Strong picture-taking ability to represent items pictorially.
• Creative writing skills and strong attention to detail.
• Ability to learn quickly and retain information.
• Ability to work in collaborative team environments.

Nice To Haves

• Past e-commerce experience is preferred.

Responsibilities

• Exemplify Goodwill Southeast Georgia’s mission, vision, and values in all aspects of work.
• Sort, evaluate, and identify high-value items suitable for online sale, and ensure products are safely packed for transport.
• Monitor, organize, and track eCommerce inventory while maintaining accurate records.
• Collaborate with store leadership and the eCommerce leadership team; attend training sessions and monthly meetings and contribute to operational improvements.
• Maintain a clean, organized, and safe workspace in accordance with company policies and safety guidelines.
• Foster a positive, collaborative work atmosphere through respectful and effective communication with coworkers, leadership, and customers.
• Track and analyze key performance indicators for online sales and contribute to strategies that drive growth and profitability.
• Stay informed about eCommerce trends and platform updates and use new insights to improve operational efficiency and customer engagement.
• Perform other related duties as assigned to support the eCommerce operation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED