Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

11d•Onsite

About The Position

The E-Commerce Shipping Clerk assists with the flow of merchandise within the E-Commerce department. The role pulls and shelves orders, ships merchandise according to the standards and procedures of the appropriate shipping carrier, and tracks packages online. The clerk maintains current knowledge of ShopGoodwill/E-Books websites and processes, provides record-keeping services, maintains applicable paperwork, and keeps the work area clean, organized, and safe. A background check is required. This hourly position is listed as full-time and/or part-time in Spokane, Washington, at a wage of $17.40 per hour. The posting closes November 29, 2026, but may be removed earlier if enough qualified applications are received. Employment benefits are referenced through the employer's benefits page.

Requirements

Must pass a background check.
Demonstrate willingness and ability to adhere to agency directives, rules, policies, procedures, and departmental and organizational standards.
Maintain confidentiality; violation of confidentiality is cause for immediate dismissal.
Properly wear and maintain required PPE.
Comply with applicable health, safety, and fire standards and local, state, and federal regulations, including WISHA and OSHA.

Responsibilities

Provide excellent customer service.
Adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
Acquire orders from ShopGoodwill/E-Books to be pulled for shipping.
Ship sold merchandise according to current shipping vendor or other carrier requirements and procedures, as directed.
Acquire boxes from donated goods to minimize shipping costs.
Use packing materials appropriately and pack fragile items effectively to minimize or prevent loss while making efficient use of materials.
Produce end-of-day reports from the current shipping vendor website or other carriers, as directed.
Prepare accurate shipping records for merchandise sent out.
Assist with store merchandise returns, as directed.
Act as a backup for E-Commerce Associates when directed.
Track packages using tracking numbers.
Attend mandatory training and facility/store meetings.
Follow agency policies, procedures, and directives to assure the safety of personnel and property.
Work collaboratively with Workforce Development and Social Services to provide participant services.
Properly wear and maintain required personal protective equipment (PPE).
Maintain agency confidentiality.
Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.