e-Commerce Shipping Associate

GOODWILL IND OF THE CHESAPEAKE INC • Baltimore, MD

3d • Onsite

About The Position

We are seeking a reliable and detail-oriented E-Commerce Shipping Associate to support daily shipping and order fulfillment operations. This role is responsible for accurately picking, packing, labeling, and dispatching online orders while meeting established standards for accuracy, efficiency, cost control, and on-time delivery. The ideal candidate thrives in a fast-paced, high-volume production environment, demonstrates strong attention to detail, and can manage multiple priorities with minimal supervision.

Requirements

• High school diploma or equivalent required
• Ability to read, write, and speak English clearly
• Strong computer and internet skills; proficiency with Microsoft Office
• Accurate and efficient keyboarding skills
• Ability to work independently with minimal supervision
• Strong attention to detail and ability to meet daily production targets
• Ability to follow verbal instructions and communicate clearly in person or by phone
• Team-oriented mindset with a commitment to continuous improvement

Nice To Haves

• Minimum of one year of experience in shipping, fulfillment, warehouse operations, or inventory control preferred

Responsibilities

• Execute daily fulfillment tasks including picking, packing, labeling, and preparing eCommerce orders for shipment
• Accurately process shipments using designated shipping software, ensuring proper labels, documentation, and carrier selection
• Meet or exceed individual daily production and accuracy goals
• Follow standardized fulfillment and shipping procedures to ensure consistency and compliance
• Select approved packaging and carrier options to support cost-effective shipping practices
• Monitor inventory levels of shipping materials and notify appropriate personnel when supplies are low
• Maintain organized shipping and fulfillment areas, ensuring merchandise is accessible and properly staged
• Stock, straighten, and organize work areas to support efficient workflow
• Respond to basic customer inquiries related to shipping or order status using established communication protocols, escalating issues as appropriate
• Collaborate with team members to ensure smooth workflow and timely order processing
• Perform additional duties as assigned to support daily operational needs
• Maintain a clean, safe, and orderly workspace in accordance with housekeeping and safety standards
• Adhere to all Loss Prevention and Security policies to protect inventory, equipment, and company assets

Benefits

• Consistent, hands-on work in a growing eCommerce operation with clear daily goals
• Collaborative team environment
• Opportunity to support a mission-driven organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED