E-Commerce Senior Analyst

Royal Caribbean Cruises Ltd•Miami, FL

3d•Onsite

About The Position

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Commercial Planning Team has an exciting career opportunity for a full time E-Commerce Senior Analyst reporting to the Senior Manager, Marketing Analytics. This position will be working onsite from Miami. Position Summary: We are seeking a skilled Sr. Analyst eCommerce Analytics & Reporting to join our Central Analytics team. The ideal candidate will be responsible for analyzing eCommerce data, generating insightful reports, and providing actionable recommendations to enhance our online sales performance.

Requirements

Bachelor's degree in Business, Marketing, Data Science, or a related field.
5+ years of experience
Proven experience in web/eCommerce analytics and reporting.
Proficiency in analytical tools such as Google Analytics, Adobe Analytics, Excel, and BI/data visualization software.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and presentation skills.
Experience with eCommerce platforms.
Knowledge of SQL and digital marketing strategies.

Responsibilities

Collect, analyze, and interpret eCommerce data from various sources.
Develop and maintain regular reports and dashboards to track key performance indicators (KPIs).
Identify trends and provide data-driven insights to optimize the online shopping experience.
Collaborate with their Manager and other stakeholders to support decision-making.
Monitor and report on the performance of digital marketing campaigns.
Analyze website traffic, conversion metrics, leads and sales data.
Identify trends, opportunities, and areas for improvement.
Provide insights to optimize marketing campaigns, user experience, and sales funnels.
Design and maintain dashboards and reports for executive leadership and stakeholders.
Ensure data accuracy, consistency, and timely delivery.
Work closely with Marketing, Product, UX, and Merchandising teams to align analytics with business goals.
Support A/B testing, personalization, and other initiatives with data-driven insights.
Utilize tools such as Google Analytics, Adobe Analytics, SQL, Tableau/Power BI, and other relevant platforms.
Stay updated with emerging trends and best practices in eCommerce analytics.