Senior Director of E-Commerce

Delta Galil Industries • New York, NY

1d • $180,000 - $200,000 • Hybrid

About The Position

We are seeking a strategic and results-driven Senior Director of e-commerce to lead and scale the 7 For All Mankind e-commerce business in the U.S. This leader will own the digital commerce strategy and execution across e-commerce operations, customer acquisition, retention, performance marketing, and site experience, with accountability for driving revenue growth, profitability, and customer engagement. This role will serve as a key business leader responsible for shaping the future of the brand’s digital ecosystem and customer journey. The Senior Director will build and lead a high-performing team, oversee external agency partners, and establish the operational and strategic roadmap required to scale the business. The ideal candidate is both highly strategic and deeply hands-on, with a strong understanding of the evolving digital commerce landscape, omnichannel customer behavior, and luxury/premium consumer expectations. This individual will partner cross-functionally and globally with Marketing, Creative, Merchandising, Retail, Technology, Operations, and Product Development teams to continuously elevate the customer experience and drive business performance.

Requirements

• Bachelor’s degree in Business, Marketing, Technology, or related field
• Minimum 8 years of progressive e-commerce and digital leadership experience, preferably within fashion, retail, or consumer brands
• Significant experience leading and scaling Shopify-based e-commerce businesses; Shopify Markets, Bloomreach, and Dynamic Yield experience strongly preferred
• Global e-commerce and omnichannel retail experience highly desirable
• Proven success leading digital growth strategies across e-commerce, CRM/email, customer retention, and performance marketing channels
• Strong commercial acumen with the ability to translate data and analytics into actionable business strategies
• Deep understanding of customer journey optimization, digital merchandising, conversion strategy, and user experience best practices
• Experience leading cross-functional initiatives and influencing stakeholders across multiple business functions and regions
• Strong analytical, operational, and project management capabilities with exceptional attention to detail
• Knowledge of web technologies including Shopify Liquid, HTML, CSS, and JavaScript preferred
• Exceptional leadership, communication, and organizational skills with the ability to thrive in a fast-paced, entrepreneurial environment
• Strategic thinker with a strong sense of ownership, accountability, and innovation

Nice To Haves

• Shopify Markets experience
• Bloomreach experience
• Dynamic Yield experience
• Global e-commerce and omnichannel retail experience

Responsibilities

• Own and lead the overall e-commerce business strategy for 7 For All Mankind U.S., with accountability for revenue growth, customer acquisition, retention, and digital performance.
• Define and execute a multi-year digital commerce roadmap aligned to brand and business objectives.
• Lead all aspects of site operations, including platform enhancements, sprint planning, testing, promotional execution, content strategy, releases, and ongoing optimization.
• Drive a best-in-class customer experience across all digital touchpoints, optimizing the end-to-end customer journey and conversion funnel.
• Partner closely with Technology and Development teams to prioritize and implement new capabilities, integrations, mobile initiatives, and ongoing site enhancements.
• Lead performance marketing, CRM, and customer retention strategies in partnership with internal teams and external agencies.
• Establish scalable processes, operational frameworks, and omnichannel initiatives that improve efficiency and customer experience.
• Utilize quantitative and qualitative customer insights, analytics, and testing strategies to continuously optimize site performance, engagement, and conversion.
• Oversee A/B testing and personalization strategies to improve customer acquisition, retention, and lifetime value.
• Collaborate cross-functionally with Merchandising, Marketing, Creative, and Retail teams to align digital initiatives with broader brand and commercial strategies.
• Provide regular executive-level reporting, business insights, and strategic recommendations to leadership.
• Build, mentor, and develop a high-performing e-commerce and digital team while fostering a culture of innovation, accountability, and continuous improvement.
• Manage external vendors, agency partners, and platform relationships while overseeing project prioritization, timelines, and execution.

Benefits

• Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage
• Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, as well as Basic Life/Voluntary Life/Disability/Critical Illness
• Financial Wellness: 401(k) Retirement Program with Company match and 529 College Savings Plan, as well as Tax-Advantage Health & Transit Accounts
• Personal and sick time off, vacation time, floating days, and company-observed holidays
• Paid Volunteer Time Off to dedicate your skills and time towards charitable activities
• Weekly breakfasts
• Monthly milestone celebrations
• Leadership-led panels
• Team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior