E-Commerce Platform Manager

Wasserstrom•Columbus, OH

23h•Onsite

About The Position

Wasserstrom, a national leader in foodservice equipment and supplies since 1902, is seeking an E-Commerce Platform Manager. This role is responsible for the maintenance, development, and continuous improvement of the company’s Adobe Commerce (Magento) e-commerce platform and its integration with enterprise systems. The manager will oversee the daily health of the Adobe Commerce ecosystem, including ERP integration with Infor SyteLine/CSI and third-party services. Key responsibilities include leading storefront expansion initiatives, launching new B2B customer portals, implementing Adobe Commerce features, and ensuring the platform scales with commercial growth. The company values Attitude, Effort, Trust, Innovation, and Family, emphasizing teamwork, accountability, and respect.

Requirements

4 Year / Bachelor’s Degree – In Computer Science, Information Systems, Software Engineering, or another technical field.
1 - 2 years related experience and/or training.
Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint.
Advanced communication skills; speaks and writes thoughtfully; demonstrates active listening.
Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality; able to collaborate effectively with internal teams and external vendors.
Detail oriented; meets quality standards and demonstrates accuracy and thoroughness.
Organized; completes work in a timely manner; able to prioritize and meet deadlines.
Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work.
Capable of working independently and as a member of a team; contributes to building a positive team spirit.

Nice To Haves

Prior experience with Adobe Commerce (Magento) development, including custom module development, theme customization, and admin configuration preferred.
Prior experience with Adobe Commerce REST and GraphQL APIs for third-party integrations preferred.
Proficiency in PHP, HTML, CSS, JavaScript, and XML for Adobe Commerce Development.
Knowledge of B2B (Business to Business) Adobe Commerce features, such as shared catalogs, company accounts, requisition lists, and custom pricing.
Familiarity with ERP (Enterprise Resource Planning) integrations for order management, inventory, and pricing synchronization (Infor SyteLine/CSI preferred).
Understanding of tax and shipping integrations, such as Avalara and FedEx/LTL within Adobe Commerce.
Understanding of SSO (Single Sign-On) authentication, including PingOne or similar identity providers.
Familiarity with GA4 tag implementation, event tracking, and e-commerce reporting.
Basic skills in Adobe Photoshop or Canva for web-ready product imagery.

Responsibilities

Maintain, develop, and configure the Adobe Commerce (Magento) platform, including custom modules, theme development, and REST/GraphQL API integrations.
Troubleshoot platform issues, apply patches, and manage upgrades to ensure stability and security.
Lead the technical setup of new Adobe Commerce storefronts (multi-store configuration), including B2B capabilities such as catalog rules, customer group pricing, shared catalogs, quick-order functionality, and requisition lists.
Configure localized settings, category mapping, and brand-aligned designs.
Manage and maintain integrations between Adobe Commerce and ERP systems (such as Infor SyteLine/CSI) for real-time order processing, inventory synchronization, and pricing.
Support integrations with third-party solutions related to tax, shipping, and authentication (such as Avalara, FedEx/LTL, and PingOne SSO) to ensure a seamless B2B customer experience.
Act as the technical point of contact for onboarding new B2B clients onto the Adobe Commerce portal, ensuring accounts, custom pricing, shared catalogs, shipping rules, and exemption certificates are configured accurately.
Manage products, attributes, images, and media assets within Adobe Commerce.
Ensure accurate and consistent data flow between systems for orders, inventory, pricing, and product information.
Use analytics and reporting tools (such as GA4 and Adobe Commerce reporting) to track storefront performance and customer onboarding trends.
Provide actionable insights to support business growth decisions.
Create documentation and lead training sessions for internal associates on Adobe Commerce admin panel usage.
Perform other tasks to support information services and business operations as needed.