E-Commerce Marketplace Operations Specialist

Beautynova Americas•Wayne, NJ

16h•Onsite

About The Position

Beautynova is the Italy-based parent company and manufacturer of a portfolio of innovative and coveted Professional Hair Care brands, including milk_shake®, DEPOT®, and Medavita, and operates in North America under our subsidiary, z.one concept USA, inc. At Beautynova, we are dedicated to delivering better days in people’s lives through high-performing hair products with care, respect and creativity. We serve professionals and consumers thanks to an open-minded, entrepreneurial, and committed team. As part of our accelerated growth strategy in North America, we are seeking like-minded, experienced, and passionate people to join and elevate our team. The E-Commerce Marketplace Operations Specialist supports the day-to-day operational execution of Beautynova’s online marketplace business across Amazon FBA and other online retail platforms. This role is responsible for coordinating shipments, maintaining inventory accuracy across systems, supporting fulfillment activities, monitoring marketplace account health, and helping ensure efficient operational performance across online E-Commerce sales channels. The ideal candidate is highly organized, detail-oriented, analytical, and comfortable working across operational systems, inventory data, and cross-functional teams in a fast-paced environment. This position plays an important role in supporting the continued growth and operational scalability of Beautynova’s online marketplace business.

Requirements

2+ years of experience in online marketplace operations, supply chain, logistics, inventory management, or related operational roles
Hands-on experience with Amazon Seller Central required
Strong Microsoft Excel and data management skills, including operational reporting, inventory analysis, VLOOKUPs, and Pivot Tables
Experience working with inventory management, fulfillment operations, and shipment coordination
Strong organizational, analytical, and problem-solving skills
High attention to detail with strong follow-through and accountability
Ability to manage multiple priorities in a fast-paced operational environment
Strong communication and cross-functional collaboration skills
Process-oriented mindset with the ability to identify operational inefficiencies and support continuous improvement initiatives
Ability to work effectively with outside vendors, operational partners, and internal stakeholders

Nice To Haves

Experience supporting Amazon FBA operations preferred
Experience with JDE or similar ERP systems preferred

Responsibilities

Create, manage, and monitor outbound shipments for Amazon FBA and other E-Commerce marketplace platforms
Coordinate shipment preparation, labeling, routing, documentation, and reconciliation activities
Work closely with warehouse, logistics, and supply chain teams to support timely and accurate fulfillment
Monitor shipment status and assist with operational issue resolution as needed
Support fulfillment activities across multiple online marketplace channels
Maintain accurate inventory information across Seller Central, ERP systems, and related operational platforms
Perform inventory reconciliation and discrepancy resolution between systems
Support inventory tracking, replenishment coordination, and operational reporting activities
Ensure operational data integrity and accuracy across E-Commerce platforms
Organize kit assemblies, BOM development, and work order creation within the ERP system
Reconcile inventory, shipment, and transactional data between Seller Central and the ERP system
Monitor marketplace account health, operational alerts, notifications, and compliance-related issues
Assist in resolving shipment discrepancies, chargebacks, operational claims, and other marketplace-related matters
Support compliance with marketplace operational requirements and standards
Help maintain strong operational performance across online sales channels
Support process improvement initiatives that enhance operational efficiency and inventory accuracy
Prepare operational reports, inventory tracking documents, and marketplace performance spreadsheets as needed
Assist with forecasting activities by channel/customer to support inventory planning and service levels
Collaborate cross-functionally with operations, customer service, finance, warehouse, and external vendor partners
Maintain organized operational records and documentation
Support additional assignments, projects, duties, and operational initiatives as assigned by management