E-Commerce Live Sales Specialist- Pasadena ARC

Salvation Army Careers•Pasadena, CA

2d•Onsite

About The Position

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. The organization is indebted to and dependent on the diligence and devotion of its employees. Become part of the dedicated Ecommerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Pasadena Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as a team and utilize your skills to perform various warehouse activities, while contributing to the success of our Program and its participants. The Live Sales Specialist plays a key leadership role within the Ecommerce team, responsible for planning, hosting, and executing live sales events across designated platforms. This individual serves as the primary on-camera presenter and strategist, sourcing and curating merchandise, setting the tone for live shows, and driving viewer engagement and sales performance. The Specialist will work closely with support staff to ensure seamless show operations and deliver an exceptional customer experience during all live events.

Requirements

High school diploma or equivalent required
Proven experience in live selling, ecommerce, or content creation, especially in high-volume or customer-facing roles.
Confident and engaging presence; comfortable speaking and presenting on camera.
Ability to work collaboratively in a team environment.
Capable of multitasking and performing well under pressure with minimal supervision.
Verifiable experience in identifying high-quality and designer brand merchandise.
Organized, detail-oriented, and capable of making quick decisions in a fast-paced, live environment.

Nice To Haves

background in marketing, performance, retail, or a related field is preferred.
Social media or livestreaming experience is a plus.

Responsibilities

Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
Serve as the main on-air talent, engaging customers through product storytelling, real-time interaction, and strategic promotion to drive conversions.
Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real-time with accuracy and professionalism.
Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post-sale documentation.
Identify trends, high-performing categories, and customer preferences, and adjust live sale strategies accordingly.