E-Commerce Growth and Merchandising Manager

Microtech Knives Inc•Mills River, NC

3d•Onsite

About The Position

Microtech Knives is seeking a hands-on E-Commerce Growth & Merchandising Manager to support and scale our direct-to-consumer digital business. This role is execution-focused and responsible for the daily operation, merchandising, and optimization of Microtech’s website, including frequent product changes tied to limited releases, drops, and inventory availability. The ideal candidate is detail-oriented, data-driven, and comfortable working in a fast-paced, high-accountability e-commerce environment where accuracy, speed, and revenue impact matter every day. This role owns website execution and performance support, including: Daily product publishing and removal Website merchandising and product accuracy Conversion optimization initiatives Email & SMS revenue execution Supporting traffic and campaign performance Protecting customer experience during drops and high-traffic events This role does not own brand voice, creative direction, or product storytelling, which remain with Marketing.

Requirements

2–5 years of experience in e-commerce, digital operations, or growth-focused roles
Hands-on experience updating and managing products on an e-commerce website
Familiarity with: Shopify or similar platforms Email/SMS tools (Klaviyo or similar) Web analytics (GA4 or equivalent)
Strong attention to detail and comfort with daily execution work
Ability to work onsite and support frequent product changes
Analytical mindset with interest in performance and optimization