About The Position
Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role may serve as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable and performs selector and customer attendant duties as needed.
Requirements
- Proven supervisory experience.
- Ability to read shelf tags.
- Basic knowledge of computers.
- Excellent oral and written communication skills.
- Basic math skills, including counting, addition, and subtraction.
- Self-directed, with the ability to execute projects with minimal supervision.
- Ability to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- Experience in a production-oriented environment or warehouse environment.
- Experience stocking shelves.
- Cashier experience.
Responsibilities
- Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
- Ensure team members follow local, state, and federal laws, food safety procedures, and company guidelines.
- Perform selector and customer attendant responsibilities as needed, and train team members in those roles’ functions and duties.
- Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.
- Assist with scheduling to meet operational and associate needs.
- Maintain intake of customer orders and distribute and assign work to selectors and customer attendants.
- Print and distribute order labels, including labels for perishable departments.
- Troubleshoot e-Commerce equipment and devices.
- Maintain the supplies needed to perform required duties.
- Keep staging areas and equipment organized and clean.
- Report pricing, scanning, item-location discrepancies, and invalid temperature types to the Store e-Commerce Manager.
- Perform required opening and closing procedures.
- Learn and implement process improvements as directed by the division or enterprise e-Commerce team.
- Provide feedback on team members’ daily performance and annual performance reviews.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably, cooperatively, and without confrontation.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
