E-Commerce Customer Integration Specialist

Computacenter2024 • Plano, GA

17h • $88,000

About The Position

As part of the TS Innovation team, you will continually refine and develop GTS’s global process vision and executes transformation programs. TSI serves as a driving force to deliver real, implemented, change to the business and to measure and track qualitative and quantitative benefits. The role involves overall responsibility for providing conceptual services to support clients in the development and implementation of electronic procurement strategies, including technical management of departments and resources, quality assurance of project results, and presentation of findings to IT management. The specialist will also be responsible for project controlling, compliance with service scope, managing technical issues, and ensuring successful project completion with a focus on customer satisfaction, quality, efficiency, profitability, and acceptance. Additionally, the role includes providing consulting services to customers on evaluating requirements for electronic business transactions and implementing solutions. Presales activities will also be a part of the role, supporting sales and Business Development Managers (BDM) by creating materials to position system offerings correctly. Continuous self-development in the subject area is expected to ensure topics are constantly evolving and meet market standards.

Requirements

• Qualification in relevant professional qualification or proven track record working in specialist area
• At least 5 years of professional experience in a similar position (project management, business Integration)
• IT generalist: comprehensive understanding of technology in all IT-relevant specialist areas
• Experience in the technical management of project teams
• Detailed knowledge of various e-commerce solutions
• Technical knowledge of B2B e-Business solutions (marketplaces, inbound/outbound EDI flows, etc.)
• Basics of Xml and Html languages and Photoshop
• Practical knowledge of project planning and management methods
• Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
• Legal authorization to work in the United States.

Responsibilities

• Overall responsibility for the provision of conceptual services to support the client in the development and implementation of electronic procurement strategies
• Technical management of the departments and technical resources involved
• Quality assurance of the project results and documentation to be prepared
• Presentation of project results and concepts to the customer's IT management; management of project meetings with IT management of the customer
• Implementation of the project controlling; responsibility for compliance with the scope of services of the entire specialist team; management of measures in the event of technical problems or additional services arising outside the scope of the contract
• Timely preparation of project-related documentation according to customer specifications and company standard, specification of structures for documentations
• Responsibility for successful project completion taking into account customer satisfaction, quality, efficient performance, project profitability and project acceptance
• Provision of consulting services to customers with a focus on evaluating requirements for electronic business transactions and to implement them in solutions
• Presales activities will be predominately the function of Expert Services and Business Development; however, support to help conclude unique demands and integrations will require the support of e-business subject matter experts.
• Building material that can be used by sales and the BDM function to position our system offerings correctly.
• The SME trains themself independently in their subject area and makes sure that the topics are covered in their responsibility area must be constantly developed further and meet a standard that is in line with the market.

Benefits

• Competitive compensation plans
• Long-term career opportunities
• Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees