E-Commerce Associate

Goodwill NYNJ • South Hackensack, NJ

2d • Onsite

About The Position

We are seeking an experienced eCommerce Associate that supports Goodwill’s online sales operations by assisting with the preparation, listing, and fulfillment of secondhand goods sold through listing software and digital marketplaces such as ShopGoodwill, eBay, The RealReal, and other platforms. This role plays a key part in maximizing the value of donated goods while ensuring quality standards, asset protection, and efficient order fulfillment. If you are looking to join our dedicated team as an Ecommerce Associate we want to hear from you!

Requirements

• Experienced eCommerce Associate
• Ability to work in a fast-paced production environment
• Ability to consistently meet daily production goals and key performance indicators (KPIs)
• Ability to sort, clean, identify, and prepare donated items
• Ability to pull, fill, shelve, and rotate merchandise
• Ability to support packing, shipping, and fulfillment of eCommerce orders
• Ability to assist shipping staff with inquiries and order-related needs
• Ability to safeguard company property
• Ability to protect business assets and report incidents of theft or unauthorized possession
• Ability to maintain organized and accurate shelving and storage areas
• Strong interpersonal skills, including courtesy, professionalism, and sensitivity
• Ability to follow all safety rules, company policies, and procedures

Nice To Haves

• Experience with listing software and digital marketplaces such as ShopGoodwill, eBay, The RealReal

Responsibilities

• Photograph merchandise in accordance with eCommerce quality and brand standards
• Work in a fast-paced production environment while consistently meeting daily production goals and key performance indicators (KPIs)
• Assist with listing preparation, quality assurance, and product presentation
• Sort, clean, identify, and prepare donated items for photography and online sale
• Pull, fill, shelve, and rotate merchandise as needed
• Support packing, shipping, and fulfillment of eCommerce orders
• Assist shipping staff with inquiries and order-related needs
• Help extract the highest possible value from items through proper handling, selling and presentation to the end customers
• Safeguard company property, including donated goods and equipment
• Protect business assets and report incidents of theft or unauthorized possession
• Maintain organized and accurate shelving and storage areas
• Promote teamwork by sharing knowledge and cooperating with colleagues
• Demonstrate strong interpersonal skills, including courtesy, professionalism, and sensitivity
• Follow all safety rules, company policies, and procedures at all times
• Work overtime as required
• Perform other job-related duties as assigned

Benefits

• Hourly Range: $17.00 - $18.50
• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed