E-Commerce Associate I - Spokane, WA - Part &/or Full-time/Hourly

Goodwill Industries of the Inland NorthwestSpokane, WA
$17Onsite

About The Position

Responsible for acquiring items, writing descriptions, taking photos, uploading pictures to computer & the ShopGoodwill/E-Books online web site, answering customer questions, providing customer service, and tracking online merchandise. Responsible for record-keeping and maintaining applicable paperwork. Maintain a clean, organized and safe work area. There may be part-time positions with limited benefits. Applicant must pass background check.

Requirements

  • High school diploma or general education degree (GED).
  • One to three months related experience and/or training or equivalent combination of education and experience.
  • Demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Computer experience.
  • Photography experience.
  • Must pass background check.

Nice To Haves

  • Working knowledge of Amazon, EBay, and other Auction Web-sites.
  • Working knowledge of precious metals, gem stones, and synthetics.
  • Ability to learn jewelry testing equipment such as the sonic cleaner, Gem Oro and gold testing equipment.
  • Maintain up to date knowledge of antiques and salable merchandise.

Responsibilities

  • Acquire items, write descriptions, take photos, and upload pictures to online websites.
  • Answer customer questions and provide customer service.
  • Track online merchandise and maintain applicable paperwork.
  • Maintain a clean, organized, and safe work area.
  • Accept donated books for scanning and listing online.
  • Maintain knowledge of software used for E-Books processing.
  • Have working knowledge of Amazon, EBay, and other Auction Web-sites.
  • Shelve books, audio media, and DVD's.
  • Follow up on customer complaints as instructed by management.
  • Track packages through shipping systems.
  • Recognize brand stamps and have working knowledge of precious metals, gemstones, and synthetics.
  • Learn jewelry testing equipment.
  • Upload images using Picasa and gather information on items.
  • Produce accurate and succinct descriptions of items for auction sites.
  • Upload pictures and descriptions to ShopGoodwill and other auction sites.
  • Return store merchandise not accepted for sale.
  • Shelve listed items and pull sold items.
  • Work collaboratively with Workforce and Family Services.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).

Benefits

  • Limited benefits for part-time positions.
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