E-Business Manager

The State University of New York•Albany, NY
•Hybrid

About The Position

The Office of System-wide Procurement is looking to fill an E-Business Manager to support SUNY's eProcurement Solution (Jaggaer System). The position is responsible for operating, configuring and optimizing the digital procurement process using the e-procurement platform to streamline purchasing workflows, reduce manual processes and improve transparency. This role combines traditional procurement expertise with technology-driven sourcing, ensuring efficiency and compliance, that results in cost-savings. This role is crucial to campus procurement shops to deliver savings, efficiencies, and increased compliance through an online, optimized shopping experience.

Requirements

  • Bachelor's degree in public administration, supply chain management, business, or related field with 2 years' experience in an information technology software/systems role with customer service responsibilities.
  • Or Associates degree and 4 years of experience in an information technology software/systems role with customer service responsibilities.
  • Strong written, negotiation, verbal, and interpersonal skills to effectively communicate with various levels of management at campuses and state agencies.
  • Strong organizational skills include attention to detail and the ability to meet deadlines.
  • Ability to travel (10%), mostly within NYS.
  • Proficient in Microsoft Word, PowerPoint and Excel.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • VISA sponsorship is not available for this position.

Nice To Haves

  • Experience with an eProcurement system (procure-to-pay).
  • Experience in SUNY, higher education, or New York government agency procurement.
  • Working knowledge of Jaggaer.
  • Knowledge of financial databases.
  • Knowledge of NYS purchasing guidelines.
  • Experience leading communications and coordinating conference/meetings for large, decentralized groups.

Responsibilities

  • Review and correct supplier import files daily from multiple Enterprise Resource Planning (ERP) systems.
  • Manage project mailbox; provide support for daily emails on various troubleshooting issues for campuses.
  • Update & optimize the Jaggaer central repository with training documents and recordings.
  • Support campuses with vendor file issues, handling setup requests and ensuring data accuracy for local procurement actions.
  • Ensure all procurement activities such as requisition, approval, purchase order creation, and invoice processing are conducted efficiently and in compliance with internal controls and regulations.
  • Serve as a Jaggaer procurement liaison and resource for all SUNY campuses; provide guidance, technical assistance, and training to facilitate the e-procurement process.
  • Provide support and assistance as needed to the SUNY eProcurement Supplier File Management Group.
  • Provide testing support for any new enablement projects, including being a team member to onboarding campuses through eProcurement and Accounts Payable (AP) onboarding phase.
  • Participate in internal meetings: Jaggaer Workshop, Jaggaer Improvement, AP Chat.
  • Work with finance, operations, legal, and other departments to align procurement activities with business needs and strategic objectives.
  • Ensure adherence to procurement policies, anti-fraud measures, and regulatory requirements and provide fiscal and administrative oversight of contracts in accordance with applicable New York state laws, rules, regulations and policies.
  • Perform other assigned duties as requested.

Benefits

  • NYS health insurance
  • free dental and vision coverage
  • competitive retirement options
  • tuition assistance
  • parental leave at full pay
  • generous vacation, sick, and holiday time
  • 13 days of paid holidays per year
  • 15 days of vacation and 15 days of sick time accrued for the first year of employment.
  • Retirement: The choice between a fully funded pension plan and a self-driven defined contribution plan, along with two supplemental plans to increase your ability to save for retirement.
  • Health Insurance: Several health insurance options at an affordable cost that provide full coverage without mandatory deductibles.
  • Time Off: Paid time off with separate vacation and sick leave accruals up to 21 days a year for each category.
  • Additional paid leave policy options for childbirth, adoption, elder care, and other family care situations.
  • Flexible Working Arrangements: Flexible working arrangements, including hybrid schedules, are available depending on position.
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