E-Books Associate

GOODWILL OF WESTERN & NORTHERN CONNECTICUT • Bridgeport, CT

5d • Onsite

About The Position

The E-Books Associate works independently across all areas of the E-Books department and must be capable of both independent work and collaboration within a team environment. The E-Books Associate always ensures quality standards while preparing, listing items online, and fulfilling orders.

Requirements

• High school diploma or GED.
• Knowledge in Books and Media collectibles preferred
• Past experience in E-Commerce is strongly preferred.
• Basic computer skills and knowledge of the internet, Microsoft Office Suite.
• Experience using a digital camera, uploading and saving images.
• Attention to detail.

Responsibilities

• Sort, evaluate, and identify quality books and media for sale on multiple e-commerce platforms.
• Prepare written listings for items, ensuring accurate descriptions.
• Adhere to standard operating procedures while sorting items for appropriate sales disposition.
• Follow posting procedures while assigning listing numbers and placing items in the correct holding location.
• Retrieve items from the shipping pick list and prepare items for shipment.
• Properly photograph items to accurately market and represent them to online bidders.
• Communicate with customers via email and phone to address questions, concerns, and issues related to listed items.
• Meet or exceed daily listing production goals.
• Maintain a clean and orderly work environment.
• Follow all e-commerce policies and procedures.
• Foster a positive work atmosphere by communicating positively with customers, clients, co-workers, and management.
• Perform other duties as assigned.

Benefits

• Opportunities for career advancement
• Health, dental, and vision insurance (employee paid)
• Ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED