E-4B Customer Support Engineer (Mid-Level or Senior)

Boeing•Oklahoma City, OK

2d•Onsite

About The Position

Boeing Global Services (BGS) is seeking an E-4B Customer Support Engineer (Mid-Level or Senior) in Oklahoma City, OK. This role is responsible for developing, refining and improving the execution of the E-4B maintenance plan with emphasis on Programed Depot Maintenance (PDM) activity. Develop and maintain configuration of maintenance activities in accordance with published maintenance documentation. Manage lessons learned programs to increase efficiency during PDM activities. Schedule, coordinate and host simulations events. Develop a build plan to be utilized for job sequencing. Interpret Engineering drawings and specification in support of E-4B aircraft maintenance and modification activities. Analyzes maintenance activities to target opportunities for process improvements. General Engineering customer support including use of technical publications and aircraft maintenance manuals. General understanding of service bulletins and FAA Airworthiness Directives. General understanding of 747 commercial derivative military aircraft. Our Teams are currently hiring for a broad range of experience levels including; Mid-Level or Senior E-4B Customer Support Engineer.

Requirements

Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
3+ years of experience interpreting engineering drawings, technical publications and/or specifications
3+ years understanding of Maintenance Plan Document, Aircraft Service Bulletins, FAA Airworthiness Directives and Service letters
3+ years of experience with the E-4B aircraft
Must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Nice To Haves

5 or more years' related work experience or an equivalent combination of technical education and experience
Experience with DoD Customers
Experience in aircraft sustainment requirements, reliability and maintainability, USAF technical orders, or USAF maintenance operations
Experience with aircraft maintenance related project management
Experience with data analysis techniques
Experience with Microsoft Excel, Access, or PowerPoint

Responsibilities

Leads engineering support for scheduled and unscheduled field and depot maintenance team
Evaluates component repair and procurement
Establishes repetitive field and depot maintenance requirements, E-4B Programmed Depot Maintenance Documents and Depot Maintenance completion records
Recommend changes to the USAF Field maintenance technical orders.
Provides shipside depot maintenance liaison engineering support
Serves as a Technical Lead Engineer (TLE) and mentors a team of engineers and engineering analysts
Directly interfaces with the USAF Customer on E-4B maintenance requirements
Serves as a Subject Matter Expert on proposals