Dynamics 365 Business Central Senior Consultant, Support

Stoneridge Software•Minneapolis, MN

1d•Remote

About The Position

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of clientâs business goals. Stoneridge founders recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2025 Top Workplace Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our clientâs success, and we approach our work with integrity, tenacity and a culture of continuous improvement. As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We have office locations in Fargo, ND and Minneapolis, MN that serve as key collaboration hubs. In-person work at these locations is encouraged and, at times, required. Team members should expect to travel to these offices as needed based on role expectations, project requirements, team collaboration, training, or other business-driven needs. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members. It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! Stoneridge Software is looking for an innovative and visionary Dynamics 365 Business Central Senior Consultant who will deliver exceptional results to help our clients win. We deliver post go-live support using our proven implementation methodology, and we want consultants with deep technical excellence, grit, and the ability to maintain a focus on empowering our client community for continual growth. Our Senior Consultants work directly with our clients as business analysts and technical experts. You will provide hands-on configuration and support of Dynamics 365 Business Central to fit with the client's system requirements and business objectives. The Senior Consultant is also passionately striving to delight clients and seeks out ways to continuously improve their product knowledge and consulting skills. They jump at the chance to engage in new challenges and demonstrate that they enjoy their work by exhibiting their technical excellence and tenacity while being inherently client centric.

Requirements

Ability to work in a team environment
Strong technical writing ability
Ability to communicate effectively in both spoken and written English
Exhibits Stoneridge Softwareâs Core Values of Integrity, Technical Excellence, Tenacity, Client Centric, and Enjoy your Work
Years of experience are not required to be consecutive

Nice To Haves

Bachelor's degree in Accounting, Information Technology, or related field, or equivalent work experience
4+ year Microsoft Dynamics NAV/Business Central experience, preferably in a support role
4+ year experience with NAV/Business Central Finance/AR/AP modules
2+ year experience with NAV/Business Central Manufacturing module preferred
Object oriented programming experience strongly preferred
Excellent and demonstrated customer service experience
Microsoft Dynamics NAV Certification preferred

Responsibilities

Possess and maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends
Work pro-actively with clients on strategic projects or initiatives to ensure they continue to receive value from the NAV/Business Central applications
Work reactively on break/fix support to ensure clients experience minimal service disruptions
Escalate ISV-related product issues and work with partners to drive for resolution
Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV /Business Central and related technologies, and scope and resource requirements associated with each option
Design & test custom solutions & integrations managing functional design & scope. Effectively coordinate with development resources to build and deliver custom solutions and integrations
Represent Stoneridge Software through effective communication with clients throughout the solution life cycle
Work efficiently with resources from other internal teams or external groups as needed
Mentor team members
Leverage knowledge and experience to find and encourage win-win solutions with team members and clients
Organize tasks and projects efficiently and set clear goals to ensure timely completion
Make effective decisions and recommendations for Stoneridge Software and our clientsâ best interests
Deliver high-quality work within established deadlines, ensuring accuracy and attention to detail
Prioritize self-development by attending training or self-learning to enhance skills and expertise
Foster and champion psychological safety and a positive team environment
Instill trust through honesty, integrity, and respect, modeling the organizationâs values and vision