Dynamics 365 Business Analyst
Western Alliance Bank•Phoenix, AZ
•Onsite
About The Position
As a Dynamics 365 Business Analyst you’ll be responsible for serving as the bridge between business stakeholders and technical teams, translating business needs into well-defined requirements and scalable Dynamics 365 solutions. In this role, you’ll focus on optimizing business processes, improving data quality, and ensuring Dynamics 365 is configured to support organizational goals.
Requirements
- 1+ years of related experience in Data Analytics & Data Management or similar field.
- Bachelor's degree in related field required.
- Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
- Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Entry level to intermediate experience with data analysis tools (e.g., SQL, Visio) and experience with process flow documentation, design and implementation.
- Entry level to intermediate experience presenting findings from large datasets in a clear, actionable way.
- Experience with Agile/Scrum methodologies
- Intermediate speaking and writing communication skills.
Nice To Haves
- Experience with Microsoft Dynamics CRM preferred.
Responsibilities
- Partner with business stakeholders to gather, analyze, and document functional requirements.
- Translate business requirements into Dynamics 365 configurations, feature, and acceptance criteria.
- Analyze and map current-state and future-state business processes.
- Configure and support Dynamics 365
- Collaborate with developers, solution architects, and system administrators to deliver solutions.
- Support testing efforts, including UAT planning, execution, and defect resolution.
- Create functional documentation, process flows, and training materials.
- Assist with data analysis, reporting, and dashboard requirements.
- Provide ongoing system support, enhancements, and optimization recommendations.
- Ensure solutions align with platform best practices, security, and data governance standards.
Benefits
- Competitive salaries
- Ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
- Opportunity to bolster business knowledge
- Learning the ins and outs of how successful companies operate and manage their finances
- Invaluable hands-on experience to help grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
