Dynamics 365 Business Analyst

Western Alliance Bank • Phoenix, AZ

1d

About The Position

As a Dynamics 365 Business Analyst you’ll be responsible for serving as the bridge between business stakeholders and technical teams, translating business needs into well-defined requirements and scalable Dynamics 365 solutions. In this role, you’ll focus on optimizing business processes, improving data quality, and ensuring Dynamics 365 is configured to support organizational goals.

Requirements

• 1+ years of related experience in Data Analytics & Data Management or similar field.
• Bachelor's degree in related field required.
• Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Entry level to intermediate experience with data analysis tools (e.g., SQL, Visio) and experience with process flow documentation, design and implementation.
• Entry level to intermediate experience presenting findings from large datasets in a clear, actionable way.
• Experience with Agile/Scrum methodologies
• Intermediate speaking and writing communication skills.

Nice To Haves

• Experience with Microsoft Dynamics CRM preferred.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document functional requirements.
• Translate business requirements into Dynamics 365 configurations, feature, and acceptance criteria.
• Analyze and map current-state and future-state business processes.
• Configure and support Dynamics 365
• Collaborate with developers, solution architects, and system administrators to deliver solutions.
• Support testing efforts, including UAT planning, execution, and defect resolution.
• Create functional documentation, process flows, and training materials.
• Assist with data analysis, reporting, and dashboard requirements.
• Provide ongoing system support, enhancements, and optimization recommendations.
• Ensure solutions align with platform best practices, security, and data governance standards.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees