DWM SCADA/DCS Technician II (CCTV) - AIM

City of Atlanta•Atlanta, GA

20h•Onsite

About The Position

This position is responsible for leading the operation, maintenance, and troubleshooting of Closed-circuit television (CCTV), supervisory control and data acquisition (SCADA) and distributed control systems (DCS) within the Department of Watershed Management (DWM). The various DWM Water Treatment & Reclamation plants have CCTV, SCADA and DCS environments. The team that supports these environments (including the security cameras and PLC level and above, not instrumentation) is generally referred to as the SCADA/CCTV team, which organizationally resides under the IT office known as the Office of Information Management. This is a senior position still within the 1st tier (Break/Fix) of or troubleshooting and repairing issues, including complex issues, within the CCTV/SCADA/DCS environments with minimal supervision and before determining that the 2nd and highest tier of support CCTV Subject Matter Expert (SME), Process Control Engineer, Network Engineer and Server team as needed. This position must be available for 24/7 on-call coverage and will rotate each week amongst 3 to 4 employees.

Requirements

Knowledge of Principles, methods, and techniques in the design and operation of CCTV, SCADA and DCS system controllers and devices.
Knowledge of networking and data communication protocols used in CCTV and SCADA systems.
Skilled in the following technologies: Cisco industrial managed switches, Genetec software, HMI – Human-Machine Interface, Programmable logic controller (PLC), Control systems, Transmitters, Logic Controllers, Pump Stations, Remote Terminal Units (RTUs), Switches, Wonderware, and Allen Bradley PLC
Good problem-solving skills, with good attention to detail
Good computer and software skills
Ability to maintain effective working relationships with others.
Communicate effectively, both verbally and in written instructions.
Ability to read and interpret schematics and control system drawings.
Ability to troubleshoot, diagnose and resolve a diverse range of CCTV, SCADA and DCS systems hardware and software.
Ability to develop and maintain system documentation.
Ability to read and interpret plans, specifications, and manuals.
Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.
Associate degree, preferably a computer or industrial systems related field
3 to 4 years of related work experience with SCADA and DCS systems in Water or Wastewater treatment facilities.
Strong understanding of computer systems with the aptitude to learn about SCADA systems.

Nice To Haves

1 to 3 years of related work experience with Genetec systems.

Responsibilities

Leads the installation, reception, and configuration of servers, networks, and equipment.
Conducts continuous maintenance and upgrades to the CCTV, SCADA and DCS systems.
Coordinates with Security and Network team to ensure successful project delivery
Stays abreast of emerging technologies, trends, and best practices in CCTV, SCADA and DCS systems.
Monitoring system performance and data communication
Install firewalls and networking equipment to ensure security of the CCTV, SCADA and DCS systems from cyber threats
Troubleshoots equipment and software to repair and diagnose any malfunctions in the system including fiber, Cat6 and low voltage devices.
Troubleshoots, diagnoses, and resolves complex technical issues with CCTV, SCADA and DCS systems
Manages and maintains access to CCTV, SCADA and DCS system management access ensuring only authorized personnel can access the systems
Maintains documentation of all maintenance logs, testing, troubleshooting procedures and system configurations
Ensures compliance with all safety standards and practices.
May perform other duties as assigned.