Duty Manager (Security) NF-03
About The Position
Serves as a Duty Manager in the Security Department of the Hale Koa Hotel, responsible for security at an 800+ room, full-service military hotel and Armed Forces Recreation Center (AFRC). Security is provided 24 hours a day, seven days a week. The position oversees the employee entrance video management system and internal hotel security, maintains radio contact with management and the hotel operator, assists Military Police and DoD Police with property security, and provides security services to guests, patrons, and employees. The Duty Manager reviews daily activity and incident reports and takes appropriate action under established policies, procedures, and regulations. The position is open until filled, with an initial cutoff date of October 20, 2026. Local candidates residing on Oahu will be reviewed first; relocation costs are not authorized. The job is part of a pay-banded system. A 2026 cost-of-living allowance for Honolulu of 8.64% is noted, with allowances and differentials subject to eligibility. Sunday premium and night differential pay may be authorized.
Requirements
- Directly related work experience in security operations.
- Ability to assess problems and find prompt solutions.
- Must be able to work weekdays, weekends, holidays, and various hours of the day and week when required.
- Must have CPR, AED, and BLS certifications, or obtain them within six months of employment.
- Must meet qualification, eligibility, and background requirements.
- Must be able to obtain a Tier 1 background investigation.
- Must complete employment verification (E-Verify) satisfactorily.
- Direct deposit and a Social Security Card are required upon appointment.
- A one-year probationary period may be required.
- Resume must be two pages or less and clearly demonstrate relevant experience, skills, knowledge, and abilities.
Nice To Haves
- Experience in hotel operations.
- Experience writing and reviewing emails, incident reports, and shift logs.
Responsibilities
- Maintain security for an 800+ room, full-service military hotel and AFRC on a 24-hour, seven-day-a-week basis.
- Manage the employee entrance video management system and internal hotel security.
- Maintain constant radio contact with management and the hotel operator to ensure prompt resolution of security issues.
- Assist Military Police and DoD Police in maintaining security throughout the AFRC property.
- Provide security services to guests, patrons, and employees.
- Review daily activity and incident reports and initiate appropriate action in accordance with established policies, procedures, and regulations.
Benefits
- Regular full-time and part-time employees are eligible for health and life insurance.
- Eligible employees may participate in 401(k) and retirement plans.
- Eligible employees receive paid personal time off and federal holidays.
- NAF flexible employees may participate in the NAF 401(k) plan; some may also be eligible for health insurance.
- Professional development opportunities may include training, education, and certification programs.
- Employees may have access to on-base facilities, including fitness centers and libraries.
- Sunday premium pay and night differential pay may be authorized, contingent on applicable conditions and eligibility.
- Non-foreign overseas allowances and cost-of-living allowances may be paid, contingent upon eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
