Duty Manager Ramp Services

Swissport International AG•Grapevine, TX

5h•Onsite

About The Position

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Their mission is to provide the aviation industry with consistent and tailor-made solutions around the globe for a better customer experience. Swissport is driven by its core values of Show You Care, Do the Right Things and Win as a Team. The Duty Manager Ramp Services will efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.

Requirements

High school diploma or equivalent required
Minimum 3 years Ramp Supervisor experience
Excellent verbal and written communication skills
Excellent knowledge of Ramp Operations
Strong organizational and multi tasking skills
Leadership ability
Customer focus and quality awareness
Ability to deal with conflict
Valid Driver’s License

Nice To Haves

Degree preferred

Responsibilities

Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
Accountable for daily operations
Maintain and improve customer and company safety and quality standards
Maintain good relations with customers and airport authorities
Manage and control all staff assignments
Hold daily briefings with all levels of management
Provide support to front line management
Coach and train all employees to effectively improve operations
Ensure workforce adherence to company policies and procedures
Other duties as assigned