Duty Airport Manager LAX

Qantas GroupLos Angeles, CA
$78,000 - $88,000Onsite

About The Position

Lead airport operations when it matters most. You'll take ownership of day-to-day performance, operational decision-making and customer outcomes. Drive airport performance and operational excellence. Lead continuous improvement initiatives and influence meaningful outcomes across the airport operation. Develop high-performing teams and a one-team culture. Coach, support and inspire people while fostering a safe, collaborative and customer-focused environment. Permanent full-time position based in Los Angeles - $78,000 - $88,000 USD per annum Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land. We see it as our responsibility to take ownership and drive outcomes, taking the organization forward. As a Duty Airport Manager – Los Angeles, you will lead the day-to-day airport operation across both above and below wing functions, ensuring safe, efficient and customer-focused outcomes. Acting as the senior operational leader on shift, you will drive airport performance, lead teams through dynamic operational challenges and play a key role in delivering exceptional customer experiences while maintaining the highest standards of safety, security and regulatory compliance You will be instrumental in shaping operational excellence across the airport, driving continuous improvement, leading transformational initiatives and fostering a high-performing one-team culture. Working closely with a broad range of internal and external stakeholders, you will influence operational outcomes, strengthen organizational capability and contribute to the achievement of key financial, operational and safety objectives

Requirements

  • Demonstrated leadership experience in a complex operational environment with responsibility for people, safety and performance outcomes.
  • A strong understanding of airport operations with a previous background within aviation.
  • Proven experience leading and developing teams, driving engagement, accountability and performance.
  • Strong operational judgement and the ability to make sound decisions under pressure while balancing customer, operational and commercial outcomes.
  • A demonstrated commitment to safety leadership, regulatory compliance and continuous improvement.
  • Strong stakeholder management, communication and relationship-building skills.
  • A proven track record of achieving operational KPIs and delivering business outcomes.

Responsibilities

  • Lead the day-to-day airport operation across both above and below wing functions, ensuring safe, efficient and customer-focused outcomes.
  • Act as the senior operational leader on shift.
  • Drive airport performance.
  • Lead teams through dynamic operational challenges.
  • Play a key role in delivering exceptional customer experiences while maintaining the highest standards of safety, security and regulatory compliance.
  • Shape operational excellence across the airport.
  • Drive continuous improvement.
  • Lead transformational initiatives.
  • Foster a high-performing one-team culture.
  • Work closely with a broad range of internal and external stakeholders.
  • Influence operational outcomes.
  • Strengthen organizational capability.
  • Contribute to the achievement of key financial, operational and safety objectives.
  • Coach, support and inspire people while fostering a safe, collaborative and customer-focused environment.

Benefits

  • Flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees.
  • 401K match offering is 8% for eligible employees.
  • Support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  • Heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
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