Durango Team Member PT
About The Position
This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The basic job duties for this position include being knowledgeable on property safety and layouts, what not to wash, and tunnel equipment. The team member will greet guests, safely guide and load vehicles, use a bug prep gun, remove mud from wheel wells, perform safety inspections, make key adjustments to car wash equipment, know E-Stop locations, handle tunnel incidents effectively and safely, and be responsible for the vacuum service process. They will also participate in the nightly close down checklist, engage with guests using the 4 Steps of Service, be knowledgeable on 3 Single Wash packages, inform guests about Memberships, present our Difference, train new Team Members, and aid in member visit success rate. Additional duties include License Plate Recognition/RFID sticker reads, communicating key vehicle information and equipment retracts to the crew, vacuum area observance for guest satisfaction, knowledge of membership management, fluency in the LEAP Conflict Resolution process, completing daily shift reports, maintaining a clean and organized car wash facility, learning how to safely open and close the car wash with leadership, safely using ladders and engaging e-stop while cleaning, learning backroom safety and equipment knowledge, adhering to all company policies, procedures, safety standards and codes of conduct, following Champion safety procedures, assisting in cleaning the facility, and being willing to work in all weather conditions. This position is eligible for cash and digital tips. All other duties assigned by management.
Requirements
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
Responsibilities
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Knowledgeable on E-Stop Locations
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Knowledgeable on 3 Single Wash packages
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate.
- License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
Benefits
- Cash and digital tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
