DME Tech

Proliance Surgeons•Issaquah, WA

1d•Hybrid

About The Position

The Durable Medical Equipment (DME) Technician assists with the daily responsibilities of the DME program and with Medical Assistants in patient care. The DME Technician works between multiple locations and transfers between clinics throughout the week.

Requirements

Current Medical Assistant registration or certification in Washington State required
Valid driver’s license
Maintain strict confidentiality in all aspects of work
Effective and clear written, verbal and non-verbal communication.
Pleasant and effective phone communication.
Prompt electronic and telephone communication skills
Able to effectively educate patients, family members and co-workers.
Responds well to questions and requests from patients, physicians and co-workers.
Adaptable to changes in work volume.
Ability to react calmly and effectively in emergency situations and during unforeseen circumstances.
Ability to handle multiple tasks simultaneously.
Skill in preparing and maintaining records, writing reports and responding to correspondence.
Ability to read and interpret written and oral information.
Ability to examine documents for accuracy and completeness.
Knowledge of state-of-the-art bracing and DME products and procedures.
Skill in applying and modifying braces and DME products to assist the patients need.
Knowledge of medical safety practices and ability to evaluate existing safety standards.
Ability to follow the policies and procedures of the organization.
Ability to treat others with respect.
Exhibit strong computer skills.
Exhibit the ability to measure functional braces whether it is custom or OTS
Exhibit the ability to provide bracing options for the physicians and help guide the patient through the process
Exhibit the ability to fit off the shelf bracing

Nice To Haves

NATA-BOC Certified with current WA State License strongly preferred
1-3 years of experience using DME in a clinical setting strongly preferred

Responsibilities

Place orders for DME, casting, splinting, and medical supplies
Manage inventory, including checking in products, stocking and organizing cast rooms, and stocking clinics
Support and manage monthly inventory counts and document incoming/outgoing DME
Assist with daily DME reporting and authorization tracking
Assist with authorizations of specialty bracing and schedule fittings
Work with providers and staff in providing patient education on products and safety in-house
Aid Medical Assistants in daily casting and splinting
Assist with Medical Assistant tasks including: rooming, patient care, phone calls, faxing, and machine maintenance
Contributes to the development and evolution of the expanding DME program
Adhere to OSHA safety rules and HIPAA regulations
Maintain compliance with all company policies and procedures
Performs other duties as assigned