Ductless Technical Specialist- VRF

Trane Italia • Fenton, MO

6d • Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. Trane in St. Louis, Missouri is hiring a Ductless Technical Specialist to join our team. In this role, you will work closely with contractor customers and internal teams to support the proper installation, startup, commissioning, and ongoing success of Trane VRF and ductless products.

Requirements

• Bachelor’s degree with 2 years of commercial HVAC experience, or 5 years of commercial HVAC experience in lieu of a degree.
• Ability to travel throughout the assigned territory.
• Strong public speaking and presentation skills required.
• Ability to travel daily, with up to 30% overnight travel.
• Valid driver’s license held for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions within the previous 3 years.

Nice To Haves

• VRF experience preferred.
• Working knowledge of construction disciplines, including mechanical, electrical, and controls, preferred.

Responsibilities

• Support the ongoing success of VRF and ductless products after the sale.
• Coach and train sales teams and customers on product sales, application, and customer support best practices.
• Teach the Trane® / Mitsubishi Electric CITY MULTI Essentials class.
• Provide field training and technical support for the installation, application, startup, and troubleshooting of VRF and ductless systems.
• Communicate proactively with stakeholders across multiple projects and maintain detailed reports.
• Build consultative relationships with building owners, contractors, Mitsubishi Electric Trane HVAC US (METUS), and Trane partners.
• Represent your area or region in the Mitsubishi DSG program.
• Monitor post-installation processes and performance metrics to improve customer satisfaction and operational effectiveness.
• Partner with contractor customers and internal teams to ensure proper installation, startup, and commissioning of products.
• Troubleshoot product issues, investigate customer concerns, recommend corrective actions, and help drive resolution.
• Administer warranty processes and support other ductless business activities following installation.

Benefits

• Health insurance
• Holistic wellness programs that include generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level