Duals Administrative Support - Sales Coordination, Intermediate

Blue Shield of California•Woodland Hills, CA

22h

About The Position

The Duals Outreach team is primarily responsible for planning, organizing, and executing community-based events for the dual’s population in the Los Angeles and San Diego Counties. The Duals Administrative Support - Sales Coordination, Intermediate will report to the Senior Manager, Duals Outreach and Events. This role is highly detail-oriented and administrative, focusing on calendar management, reporting, team coordination, and operational support. The ideal candidate is highly organized, data-savvy, and comfortable working in a fast-paced, community-focused environment. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

Requires a minimum of 3 years of experience
Requires vocational or technical education in addition to prior work experience
Requires basic job knowledge of systems and procedures obtained through prior work experience or education
Requires experience supporting sales or/and events in a fast paced environment
Requires strong proficiency in Microsoft Excel
Requires experience managing multiple projects, i.e. event coordination or sales activities, and deadlines simultaneously

Responsibilities

Manage and maintain the outreach event calendar across multiple communities and field team members
Coordinate logistics for community events, ensuring alignment with outreach goals and timelines
Collaborate with the outreach team to track upcoming events, deadlines, and deliverables
Ensure all event details are accurately documented and communicated to internal stakeholders
Develop and maintain Excel-based trackers, dashboards, and reports, including generating regular reports, related to event activity to support leadership updates and team planning
Create and maintain standardized documents, templates, and resources for field teams
Develop tools to improve organization and efficiency for team members in the field
Continuously identify opportunities to improve workflows and team effectiveness
Ensure all outreach materials and documentation are current, accessible, and easy to use
Assist in developing training materials and processing documentation
Design and maintain job aids and quick-reference guides to support field team success
Assist in scheduling and coordination of phone coverage during high-volume/peak periods
Support staffing plans to ensure adequate coverage and responsiveness
Help monitor workload and adjust scheduling needs based on demand