Dual Site Apartment Community Manager

Lyon Management Group•Fullerton, CA

4d•Hybrid

About The Position

Lyon Living is seeking a full-time Dual Site Property Director to manage two apartment communities: Las Palmas in Fullerton and Huntington Continental in Huntington Beach. This role is responsible for providing excellent customer service and overseeing all aspects of apartment community operations, including leasing, rent collection, compliance, inspections, re-certifications, and staff supervision. The company fosters a culture of creative thinking, empowerment, and collaboration.

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
At least three years of experience in management and supervision of at least two or more employees.
Intermediate to advanced levels of experience with accounting and/or mathematical functions is required.
Intermediate to advanced levels of experience in financial law and apartment management law is required.
Understand and comply with all federal and state labor and housing laws.
Strong customer service skills.
Ability to write and analyze detailed reports and documents.
Ability to communicate efficiently and has a high level of organizational and time management skills.
Understand and respond to common inquiries and/or complaints from customers, employees, and members of the community.
Ability to define problems, collect data, establish facts, and draw valid conclusions with suggestions to resolve.
Intermediate to advanced knowledge of Onesite and Microsoft Office.
Valid driver's license or ability to utilize an alternative form of transportation at their own expense.
If driving own vehicle for work: valid driver's license, proof of insurance, and may be subject to a DMV record search.

Nice To Haves

Bachelor's Degree preferred.

Responsibilities

Prepare, implement, and maintain a cost-effective budget plan for the property with the assistance of the Director of Property Operations.
Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases, and collection of fees and special charges.
Consistently monitor vacancies, delinquent rents, and concessions with a pro-active approach.
Strategize ways to exceed budgeted NOI on a consistent basis.
Supervise the control of expenditures by ensuring products, sub-contractor, and vendor services are obtained in accordance with the property’s operating budget while maintaining the property in superior condition.
Review financial reports daily, weekly, and monthly to track results.
Prepare monthly progress reports and action plans.
Interview, screen, and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies, and procedures.
Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program.
Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority.
Walk vacant apartments daily to ensure market readiness and communicate unacceptable conditions to the Maintenance Supervisor.
Recommend and communicate cost-effective savings, time-efficient programs, and/or ideas to the Director of Property Operations.
Conduct regular property inspections, asset preservation, property condition, and safety compliance, ensuring routine maintenance work is completed timely and accurately.
Coordinate communication between Lyon Living and retail tenants on-site.
Effectively manage declining performance in a timely manner adhering to company policies and procedures.
Implement effective resident retention programs and ongoing social activities.
Ensure timely completion and submission of timesheet edits, timesheets to payroll, miscellaneous tracking reports (work order timeliness, OSHA reports), and safety reports.
Follow purchase ordering procedures as established by the company.
Drive traffic generation through ongoing review of the marketing program, including regular auditing of box scores, advertising sources, and off-site marketing.