Dual-Site Apartment Maintenance Technician II

Windsor Communities•Dallas, TX

1d•$47,216 - $59,030•Onsite

About The Position

The Dual-Site Apartment Maintenance Service Tech II will be responsible for performing routine maintenance tasks, completing work orders efficiently, preparing vacant units for new residents, responding to emergency repairs, conducting preventive maintenance, ensuring safety compliance, managing inventory, maintaining records, and interacting professionally with residents, contractors, vendors, and suppliers. This role supports the company's values and culture by ensuring a high level of customer service and operational efficiency across two apartment communities: Glass House by Windsor (375 units) and Windsor Turtle Creek (207 units) in Dallas, TX.

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property management software.
Ability to lift and carry up to 50 pounds.
Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
Comfortable working in various weather conditions and environments.

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
EPA Type II preferred or ability to become certified within 90 days of start date.
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours using the HappyCo system.
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety).
Ensure compliance with all safety regulations and policies.
Maintain a clean and safe working environment using proper PPE.
Manage and track inventory of maintenance supplies and equipment, requesting replacements as needed from the Service Manager.
Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds using a computer, smartphone, and tablet.
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
Interact professionally with contractors, vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.

Benefits

40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after two years of employment.
Annual vacation and personal time.
1 hour of paid sick and safe time for every 30 hours worked.
10 days of paid vacation time accrued bi-weekly.
6 weeks of paid parental leave after completing one year of employment.
10 paid holidays annually.
Up to 3 floating days.
Bi-annual regional sales, service, and performance awards.
$50/month cellphone stipend.
$200 annual accessory allowance.
Tuition assistance.
Training, mentoring, growth, and advancement opportunities.