Apartment Maintenance Technician II

Windsor Communities•Redwood City, CA
•$56,222 - $70,262•Onsite

About The Position

This site is a mid-rise style apartment community with 402 units on property. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly: Starting at $27.03- $33.78 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $56,222 - $70,262. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Requirements

  • High school diploma or GED.
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.

Nice To Haves

  • Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

  • Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
  • Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized HappyCo.
  • Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
  • Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
  • Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
  • Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
  • Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
  • Work closely with the property management team to identify and resolve maintenance issues.

Benefits

  • 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
  • Annual vacation, and personal time, including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • $50/month cellphone stipend, $200 annual accessory allowance, and tuition assistance.
  • Training, mentoring, growth, and advancement opportunities.
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