Dual Sales Manager

TownePlace Suites Glendale•Glendale, AZ

About The Position

Arbor Lodging is seeking a Dual Sales Manager to oversee sales at the TownePlace Suites Glendale and Aloft Glendale. The role oversees the properties and executes account development, while also assisting sales and marketing with planning marketing opportunities. The Dual Sales Manager leads on-property sales functions, develops customer relationships, and works to achieve hotel sales objectives and budgeted goals. The role also oversees sales staff and reservations, coordinates with revenue management and marketing, and supports the operational aspects of booked business. Duties may change or expand in response to business demands.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in sales and marketing or a related professional area.
  • Warm, people-oriented demeanor.
  • Team-first attitude.

Responsibilities

  • Oversee and manage sales staff and reservations to achieve revenue, promotional coverage, and marketing opportunities.
  • Work with revenue management and marketing to develop strategies to maximize REV/PAR and grow market share.
  • Promote teamwork through effective and clear communication.
  • Ensure the hotels meet or exceed budgeted goals.
  • Follow and track company cross-sell procedures.
  • Focus on attracting new business.
  • Review and approve special corporate negotiated rates by signing contracts.
  • Lead on-property sales functions and build long-term, value-based customer relationships that support hotel sales objectives.
  • Oversee and ensure rates and promotions are updated on hotel websites, online travel agencies, GDS, and other channels while maintaining rate parity.
  • Evaluate and drive hotel participation in sales channels, including Market Sales, Event Booking Centers, and electronic lead channels.
  • Execute and support operational aspects of booked business, such as generating proposals, writing contracts, and corresponding with customers.
  • Assist sales and marketing with planning marketing opportunities.

Benefits

  • Competitive salary
  • Annual review with increase potential
  • 401(k) program with company match
  • Additional benefits may be available
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