HCVR Dual Rate Cleaning Specialist (Full Time; Third Shift)

Harrah's Valley River Casino & Hotel•Murphy, NC

7d•Onsite

About The Position

Clean and maintain the appearance of the casino public areas and rest rooms to properly care for the facility and provide a fresh, clean environment to guests.

Requirements

High school diploma or GED required
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Knowledge of floor machines and cleaning equipment
Knowledge of cleaning chemicals, shampoos, strippers and waxes
Ability to handle multiple priorities in a fast-paced environment
Neat, professional appearance with excellent personal hygiene
Ability to work independently
Strong oral and written communication skills
Strong interpersonal skills
Documented teamwork behaviors and attitudes
Must be physically mobile with reasonable accommodations
Must be able to maneuver to all areas of the casino and surrounding property
Must be able to stoop, bend, reach, kneel, twist and grip items
Must be able to push, pull, and carry up to 50 pounds
Must be able to respond to visual and aural cues
Must be able to work on ladders and lifts
Must be able to read, write, speak and understand English
Must be able to operate in mentally and physically stressful situations
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke

Nice To Haves

One year supervisor experience preferred

Responsibilities

Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Vacuum carpeted areas
Clean ash urn
Clean trash urns and ash trays
Familiar with proper use of all cleaning equipment and chemicals
Sweep and mop tile, brick and concrete areas
Dust and polish furniture and equipment
Responsible for cleaning public and employee restrooms on a daily basis
Delight our guests with outstanding service
Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions
Acknowledge and respond to customers immediately
Knowledgeable of current promotional programs and events
Proactive with incidents and issues ensuring resolution with employees
Adhere to regulatory, departmental and company policies/procedures in an ethical manner
Supervise cleaning of casino interior and immediate exterior
Prepare and maintain employee work schedules for routine cleaning
Plan, schedule and supervise non-routine cleaning projects
Conduct pre-shift meetings
Order supplies and control inventory levels
Train subordinates, providing each with the knowledge, development and appropriate direction to perform his/her responsibilities
Provide continuous positive coaching for development of employees and appropriate corrective action when necessary
Ensure timely accurate work history entries
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale