Dual Hotel Housekeeping Supervisor

McKibbon HospitalityCharlotte, NC
Onsite

About The Position

The Housekeeping Supervisor works closely with the Executive Housekeeper, Assistant General Manager, and the General Manager to influence the total operations of the property’s Housekeeping Team. You are responsible for maintaining the highest level of ethical leadership, and you are qualified and ready to lead the department when the Executive Housekeeper is not on duty. You will perform daily housekeeping skills, as needed. You will inspect that safety and security measures are being upheld. Assist with the overall performance of the property’s Housekeeping department, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor. You will be responsible for training fellow associates as it relates to brand and company standards in order to maximize revenue. Housekeeping Supervisor will promote brand and company standards in your actions and communications. You will be responsible for maintaining compliance, and you will stay up-to-date on new initiatives for the brand and company.

Requirements

  • Previous housekeeping experience within a hotel
  • Knowledge of local and state compliance laws
  • The ability to perform inventory management and cost control
  • The ability to ensure that hotel policies and brand standards are followed
  • Able to lift up to 50lbs and manage pushing housekeeping carts
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Nice To Haves

  • Experience with major hotel brands like Marriott, Hilton, or Starwood
  • Sufficient communication and problem-solving skills
  • The ability to train and implement McKibbon policies and procedures

Responsibilities

  • Perform daily housekeeping skills, as needed.
  • Inspect that safety and security measures are being upheld.
  • Assist with the overall performance of the property’s Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor.
  • Train fellow associates as it relates to brand and company standards in order to maximize revenue.
  • Promote brand and company standards in your actions and communications.
  • Maintain compliance, and stay up-to-date on new initiatives for the brand and company.

Benefits

  • Monthly bus or rail passes at a reduced rate
  • Special discounted price for parking
  • Hourly Incentive Plan based on guest satisfaction
  • Medical, dental, and vision insurance (Full Time Associates)
  • Life insurance (Full Time Associates)
  • Pet Insurance (Full Time Associates)
  • Short and long-term disability (Full Time Associates)
  • Paid time off and holidays (Full Time Associates)
  • Tuition assistance (Full Time Associates)
  • Competitive Compensation with incentives
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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