Dual Hotel Director of Human Resources - Hilton Garden Inn & Homewood Suites Ottawa Downtown, Ottawa, ON

Concord Hospitality Enterprises•Ottawa, ON

39d•$70,000 - $93,000

About The Position

As the Human Resources Director at Concord Hospitality, you will serve as a strategic business partner to the General Manager and participate as a key member of the hotel’s Executive Committee. You will lead all HR functions to ensure a positive and compliant workplace culture, support staffing and talent development, and uphold Concord’s Associate First philosophy. As a Concord Leader you will be responsible to: · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families.

Requirements

Previous experience in hotel or hospitality HR leadership strongly preferred.
Thorough knowledge of employment laws and HR best practices.
Exceptional interpersonal, communication, and conflict-resolution skills.
Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
Proficiency in Microsoft Office and HRIS systems.

Nice To Haves

Degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

Develop and implement annual HR objectives in alignment with hotel and company goals.
Participate in the budget planning process, with a focus on staffing levels, benefit costs, productivity, and employee/labor relations.
Collaborate with hotel leaders to cultivate a positive, respectful, and inclusive work environment.
Provide guidance and enforcement of Concord’s personnel policies, corrective action procedures, and overall HR philosophy.
Serve as an approachable and trusted resource by maintaining an open-door policy and resolving associate concerns fairly and promptly.
Lead hotel recruitment and hiring strategies for all positions—exempt and non-exempt.
Develop, maintain, and coordinate hotel training programs focused on skills enhancement, leadership development, and compliance (e.g., anti-harassment/discrimination).
Oversee timely and accurate administration of performance appraisal processes
Maintain the Human Resources Information System (HRIS) with accurate and legally compliant employee records.
Ensure the hotel is in compliance with all federal, provincial, and local employment laws.
Promote a culture of workplace safety and awareness throughout the hotel.
Conduct local wage and salary surveys as needed to stay competitive in the market.
Manage investigations and provide resolution of employee relations and labor matters, ensuring compliance with employment laws.
Processes bi‑weekly payroll accurately and on schedule, ensuring compliance with company policies and legislative requirements.
Coordinates payroll changes including new hires, terminations, salary adjustments, and leave tracking.
Coordinates benefit enrollments, changes, and terminations while maintaining accurate records.