Dual Enrollment Transfer Credit Processor

Job DetailsPomona, CA
Onsite

About The Position

The Office of Admissions, part of the Division of Academic Affairs, is seeking a Dual Enrollment Transfer Credit Processor. This role is crucial for processing admissions activities, including transfer credit for new undergraduate students. The office aims to promote the university's image, meet enrollment goals, and provide accurate information throughout the admission and enrollment processes. Key functions include application processing, eligibility determination, counseling, transfer credit evaluation, and enrollment planning. The Office of Admissions reports to the Senior Associate Vice President of Enrollment Management and plays a leadership role in enrollment management and planning.

Requirements

  • Equivalent to completion of a formal training program in academic records evaluation OR one year of academic records evaluation experience OR any 12-month combination of training and experience related to academic records evaluation.
  • Knowledge of the format and interpretation of course records and transcripts of institutions of higher education.
  • Knowledge of authenticating course credits and comparing records of differing formats, such as foreign records.
  • Knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations.
  • Knowledge of application of campus resource guidelines for making determinations using various criteria.
  • Ability to be thorough, consistent, and accurate in the interpretation of records against criteria.
  • Ability to comprehend and interpret complex regulations or requirements and to apply them in the evaluation process.
  • Ability to maintain resources which document and update criteria.
  • Ability to explain criteria and evaluations to others.
  • Ability to make accurate records.
  • Ability to organize work to meet deadlines.
  • Ability to safeguard the confidentiality and security of records.

Nice To Haves

  • Bachelor's degree preferred
  • Familiarity with California community college courses
  • Knowledge of PeopleSoft Course Credit and Test Credit modules
  • Strong oral communication and interpersonal skills
  • Strong background in using Microsoft Word and Excel

Responsibilities

  • Assists with fetching and posting transfer credit work in PeopleSoft and making unit, grade or credit adjustments when necessary, with a focus on First Time Freshmen who completed college coursework during high school.
  • Ensures accuracy of quarter/semester unit calculation, GPA calculation, and grade averaging.
  • Posts transfer credit for articulated coursework for which there is no PeopleSoft rule built, especially out-of-state coursework for non-resident students.
  • Maintains strong knowledge of Assist.org and Transfer Evaluation System (TES) to determine current articulation rules and post appropriate credit.
  • Assists with evaluating college credit for First Time Freshmen who completed dual enrollment and determining equivalency and transferability based on national guidelines, formal articulation agreements, Title V and university policies.
  • Reviews and applies approved adjustments to academic requirements and student records, ensuring compliance with Title V and university requirements.
  • Resolves transfer credit errors and corrections within the scope of Admissions.
  • Re-posts transfer credit for returning transfer students.
  • Ensures appropriate credit is given for the current articulation term.
  • Assists the International Counselor with the appropriate posting of foreign credit, including study abroad credit, incoming transfer credit from foreign institutions, and international baccalaureate (IB) college credit.
  • Verifies and determines transfer admission eligibility based on self-reported and official documentation.
  • Determines if transfer units completed are equivalent to CSU requirements and converts quarter units to semester units.
  • Determines upper division transfer eligibility based on GPA, academic standing, completion of 30 semester/45 quarter units of general education with grades of “C-“ or better (including English Composition, Critical Thinking, Oral Communication, and Mathematical concepts and quantitative reasoning).
  • Determines lower division transfer eligibility based on freshmen eligibility requirements and completion of college English Composition and college Mathematical concepts and quantitative reasoning (with a grade of “C-“ or better).
  • Possesses knowledge of AP, IB, CLEP, and other standardized test scores as they relate to admissions requirements and validations; accurately interprets and applies scores to fulfill subject area and unit requirements.
  • Possesses a strong understanding of the CPP multi-factor admission (MFA) model and recalculates MFA index as needed.
  • Maintains strong knowledge of ASSIST.org and Transfer Evaluation System (TES) to determine course equivalencies.
  • Performs research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and to convert international grades or percentages to U.S. letter grades.
  • Possesses working knowledge of the Associate Degree for Transfer (ADT) program, including accepted degrees, relevant coding in PeopleSoft, and impact on student success and graduation.
  • Processes special population applications such as Young Scholars, employees, and transitory students.
  • Determines California residency for tuition purposes, requesting additional documentation as necessary.
  • Enters and updates applicable information and exemptions into the student information system (PeopleSoft).
  • Verifies and determines eligibility for CSU freshman admission.
  • Reviews high school coursework from self-reported and/or official documents with a thorough understanding of A-G Subject Area requirements, including exceptions and validations, to accurately calculate subject area counts.
  • Updates and corrects A-G subject counts in PeopleSoft as necessary.
  • References the A-G UCOP website to verify course equivalencies and disciplines.
  • Determines eligibility of applicants who attend non-traditional schools (home schooling, etc.).
  • Determines eligibility based on General Education Development (GED) certificate or California Certificate of Proficiency certificates.
  • Determines if an applicant does not meet regular admission requirements and may be eligible in other CSU recognized "special/alternative" categories, referring these files to the appropriate manager/supervisor.
  • Calculates both overall high school GPA and math/quantitative reasoning GPA.
  • Reviews English and Math coursework, as well as senior-year advanced coursework, to determine academic placement.
  • Assists the Associate Director of Admissions and Operations with PeopleSoft data maintenance and cleanup as needed.
  • Analyzes and reviews the Degree Progress Report (DPR) for incoming transfer students to ensure General Education requirements are met.
  • Provides updates on issues related to the DPR, missing rules/articulation, and incoming transfer credits.
  • Ensures that all Associate Degree for Transfers (ADT) are accurately reported for incoming transfer students.
  • Conducts audits and quality checks of transfer credit evaluations and Degree Progress Reports for quality assurance purposes, ensuring accuracy and compliance with university/CSU policies and procedures.
  • Collaborates with the Associate Director of Transfer Credit and Evaluations on maintaining the Transfer Credit Tracker Log and providing timely feedback to advisors of each college department.
  • Reviews and updates student records to confirm the completion of GE, unit, ADT (if applicable), and supplemental courses (if applicable) have been appropriately assigned and reflected on the student’s record.
  • Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends major department events that promote the University.
  • Conducts testing of admission systems and modifications (e.g., Cal State Apply application, Bronco Applicant Portal (Slate), PeopleSoft processes, etc.).
  • Adheres to laws and policies established in regard to computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions.
  • Adheres to and properly advises prospective and admitted students regarding CSU residency policies.
  • Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk, on telephones, and via other virtual platforms.
  • Responds to inquiries regarding the application process, admission status, CSU eligibility, required documents, and the admission appeal process.
  • Performs customer service duties and supports the front-facing counter of Admissions on a rotation/as needed basis.
  • Solves visitor inquiries such as interpretation of student portal checklists, service indicators, admissions statuses, and enrollment appointments.
  • Maintains a broad understanding of the admission, matriculation, mandatory orientation, and various enrollment policies.
  • Ensures compliance and maintains the integrity of applicant and student records, prohibiting unauthorized changes without explicit HEERA permission.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Sick leave
  • Retirement plan
  • Tuition reimbursement
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