Dual Credit Administrative Coordinator (Student Support Specialist III)

Kentucky Community and Technical College System • Lexington, KY

13d • $3,490 - $4,363 • Onsite

About The Position

This data-heavy position works closely with dual credit partners, faculty, and the dual credit team to ensure students are prepared to onboard and be successful throughout their dual credit academic career. This role includes behind-the-scenes work regarding prospective, current, and recent dual credit students with the dual credit program at BCTC. The Dual Credit Administrative Coordinator will report directly to the Associate Dean of Dual Credit.

Requirements

• Bachelor's degree and 4 years' experience or equivalent.

Nice To Haves

• Bachelor's degree and 6 years' experience or equivalent.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Demonstrated attention to detail and accuracy.
• Commitment to providing exceptional customer service.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Proficiency in Microsoft Office and the ability to learn new technology systems.
• Ability to exercise sound judgment, maintain confidentiality, and work independently as well as collaboratively.

Responsibilities

• Completing data entry related to dual credit course building, including working with dual credit advisors and the college course scheduler and requesting schedule details necessary for review.
• Routing instructor credentials to academic departments for dual credit instructor approvals, including working with dual credit advisors, academic coordinators/AD’s/Deans, and tracking and following up on details necessary for review. Finalize eligibility communications with potential instructors.
• Sending standard communications under the direction of the Associate Dean from the dual credit office to students and instructors.
• Working with students to ensure student accounts are set up and students are utilizing these accounts. Serving as a conduit between students and DualEnroll for application and enrollment; between students and BCTC technology services for BlackBoard and UserAccounts.
• Providing outreach to secondary partners regarding dual credit needs (class information, student information, etc.).
• Serving as a liaison with dual credit instructors and secondary partners to address questions related to account set ups, dual credit instructor responsibilities/processes, student record completion, and scholarships.
• Assisting Assistant Director of Advising & Dual Credit to address KCTCS/CPE clean up reports and waiver/scholarship applications.
• Reviewing and auditing waiver/scholarship applications throughout the academic year to ensure accuracy.
• Taking the lead role in the Momentum Scholarship process.
• Other duties as assigned.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level