DT Director - ERP COE (Hybrid)

RTX•East Hartford, CT

13d•Hybrid

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. Our Pratt & Whitney Digital Technology (DT) organization has an exciting leadership opportunity available for a Global Director, ERP COE reporting to the Executive Director of the Global ERP & CRM Systems Organization. This is a hybrid based opportunity located at our East Hartford, Connecticut campus location. Position is posted as a hybrid role but there is also a remote role consideration factor for a best fit candidate located outside of the Connecticut area.

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Technology, or Information Systems and 14+ years of experience in ERP systems; OR an Advanced degree in Engineering, Computer Science, Information Technology, or Information Systems and 12+ years of experience in ERP systems.
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Nice To Haves

Strong management capability - demonstrated ability to lead and manage complicated, large DT ERP projects.
Results oriented with intense focus on success and achievement despite obstacles both within and outside of direct control.
Strong business aptitude - ability to learn, understand and interpret business processes; ability to act in partnership with the business and be recognized as a valued contributor to business results.
Strong interpersonal skills and ability to work laterally and engage to achieve success Demonstrated proficiency with software lifecycle development processes.
Individual needs to be self-driven and proactive on assignments.
Excellent verbal and written communication skills.

Responsibilities

Lead the global ERP COE, setting the vision, governance model, and organizational structure that aligns with PW DT organization’s key guiding principles.
A strategic thinker and a thought leader who operates as a technology advisor to business stakeholders, brings in the right expertise and industry benchmarks as needed, and possesses the ability to influence positively across a complex matrixed and hierarchical organization.
A leader who strives for continuous improvement and innovation and stays on top of the latest technological trends; be a catalyst of change to enrich user experience with technology and operational efficiencies.
A leader who has excellent presentation and communication skills and can define the problem statement in simple non-technical terms but at the same time be able to lead the effort and drive the team to gather functional and technical requirements, analyze complex scenarios and business processes and support the team to develop a holistic solution framework for successful delivery.
Manage and deliver on a complex portfolio of run and transform initiatives across the ERP integrated landscape as well as develop and maintain strategic multi-year technology roadmaps in partnership with business stakeholders. This includes developing a P&W specific strategy on SAP S/4 HANA transformation that informs and aligns with the RTX wide S/4 HANA process & technology transformation program.
Strong proficiency with daily operations management of the COE – vendor relationships, budget planning & management, resource management, performance management, risk assessment and mitigation. Deep understanding of waterfall and agile project delivery methodologies.
Govern ERP change management, release planning, demand intake, capacity management, and prioritization across business units.
Drive global process harmonization, ensure alignment with business objectives across planning, manufacturing, supply chain, quality, logistics & shipping, finance across OEM and Aftermarket business segments.
Strong ERP acumen along with deep knowledge on various end-to-end business processes such as opportunity-to-cash, record-to-report, source-to-pay, plan-to-sustain in regulated industry.
Enterprise owner of a very complex ERP landscape consisting of SAP and non-SAP applications such as PLM, MES, supplier collaboration tools, QMS, and various custom developed applications.
A leader who is adaptive and reacts quickly to changing business priorities while managing risk and impacts to the overall portfolio.
Lead a high performing team and develop a talent strategy that involves upskilling and attracting new talent to transform the organization to be on the leading edge of SAP S/4 HANA and other latest technology trends around data & analytics in an integrated landscape and generative AI.
Manage a global team of SAP leaders and functional experts; foster continuous improvement, development and knowledge sharing.
Ensure compliance with IT and A&D regulations, security standards (ITAR, DFARS), and internal controls.
Support the infrastructure operations team in maintaining the solution on a large scale. Ensure appropriate operational coverage to support 24x7 business operations, including holidays and weekends.