DSS Supervisor and Senior Solutions Architect

UCSF • San Francisco, CA

1d • $120,000 - $215,000 • Onsite

About The Position

The DSS Supervisor and Senior Solutions Architect serves as a senior technical and operational leader within the Imaging IT Infrastructure team, reporting to the Director of Infrastructure. The position is responsible for the planning, architecture, implementation, and ongoing operational oversight of complex infrastructure systems supporting enterprise imaging services across multiple clinical departments and affiliated sites within UCSF Health. This role provides direct managerial oversight of infrastructure and Diagnostic Station Services (DSS) staff and spends the majority of time achieving organizational objectives through the coordinated work of subordinate personnel. The incumbent is accountable for team performance and service delivery, including establishing operational goals and technical standards; managing workflow and priorities; coaching and conducting performance management activities; determining appropriate technologies and processes; overseeing budget and lifecycle planning; and ensuring compliance with institutional, regulatory, and security requirements. The position oversees the lifecycle management, deployment, maintenance, and operational functionality of approximately 300 Radiologist Diagnostic Stations (DS) and Home Diagnostic Stations (HDS) across UCSF campuses and affiliated clinical locations. These systems support diagnostic image interpretation, dictation, and other mission-critical clinical imaging workflows. In addition, the incumbent leads the design and support of enterprise infrastructure solutions, including storage, virtualization, network, and advanced imaging platforms such as PACS, Vendor Neutral Archive (VNA), and Enterprise Image Viewer systems. The role performs and directs complex operational duties, serves as a senior escalation point for critical technical issues, documents standards and procedures, and trains technical staff on system administration and support practices. Occasional off-hours work is required to support maintenance activities and ensure continuity of critical clinical systems.

Requirements

• Reporting to the Director of Infrastructure.
• Supporting enterprise imaging services across multiple clinical departments and affiliated sites within UCSF Health.
• Managing approximately 300 Radiologist Diagnostic Stations (DS) and Home Diagnostic Stations (HDS).
• Supporting diagnostic image interpretation, dictation, and other mission-critical clinical imaging workflows.
• Designing and supporting enterprise infrastructure solutions, including storage, virtualization, network, and advanced imaging platforms such as PACS, Vendor Neutral Archive (VNA), and Enterprise Image Viewer systems.
• Performing and directing complex operational duties.
• Serving as a senior escalation point for critical technical issues.
• Documenting standards and procedures.
• Training technical staff on system administration and support practices.
• Occasional off-hours work is required to support maintenance activities and ensure continuity of critical clinical systems.

Responsibilities

• Serves as a senior technical and operational leader within the Imaging IT Infrastructure team.
• Responsible for the planning, architecture, implementation, and ongoing operational oversight of complex infrastructure systems supporting enterprise imaging services.
• Provides direct managerial oversight of infrastructure and Diagnostic Station Services (DSS) staff.
• Accountable for team performance and service delivery, including establishing operational goals and technical standards.
• Manages workflow and priorities.
• Coaches and conducts performance management activities.
• Determines appropriate technologies and processes.
• Oversees budget and lifecycle planning.
• Ensures compliance with institutional, regulatory, and security requirements.
• Oversees the lifecycle management, deployment, maintenance, and operational functionality of approximately 300 Radiologist Diagnostic Stations (DS) and Home Diagnostic Stations (HDS).
• Leads the design and support of enterprise infrastructure solutions, including storage, virtualization, network, and advanced imaging platforms such as PACS, Vendor Neutral Archive (VNA), and Enterprise Image Viewer systems.
• Performs and directs complex operational duties.
• Serves as a senior escalation point for critical technical issues.
• Documents standards and procedures.
• Trains technical staff on system administration and support practices.

Benefits

• Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed