DSRD Outsourcing & Operations Professional

Pfizer • Groton, CT

6d • $37 - $61 • Hybrid

About The Position

The Outsourcing and Operations Professional in Drug Safety Research and Development (DSRD) supports the smooth operation of activities related to outsourcing work to Contract Research Organizations (CROs). The role maintains accurate, current, and timely business and accounting documentation and assists with due diligence processes to support corporate compliance. The successful candidate works collaboratively with stakeholders across DSRD, handles multiple tasks, and operates across global sites in a fast-paced environment. Strong attention to detail, interpersonal skills, and communication skills are important.

Requirements

• High school diploma and at least 6 years of experience, including 2 or more years leading partnering support activities such as relationship management, budget management, analytics, or compliance reporting.
• Demonstrated planning and organizing skills.
• Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, and Word.
• Excellent attention to detail and interpersonal skills.
• Ability to work with confidential documents and information.
• Strong communication and collaboration skills.
• Ability to carry out office functions proficiently and complete quality work on a timely basis.
• Ability to perform mathematical calculations and data analysis.

Nice To Haves

• Bachelor's degree (BA/BS).
• Knowledge of the pharmaceutical industry and healthcare environment.
• Experience training others and providing guidance to the team.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Proactive approach to work and ability to initiate follow-up actions.
• Familiarity with Pfizer organization and processes, including Pfizer processes, practices, business systems, and reporting systems such as SAP, Ariba, and Business Objects.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and productivity; curiosity about improving outcomes with these tools and understanding of responsible AI practices, including risk management and ethical use.

Responsibilities

• Generate and track DSRD purchase orders in Ariba.
• Support review, approval, and tracking of DSRD vendor invoices.
• Support the Outsourcing Lead in scheduling and awarding outsourced work with CROs as needed.
• Maintain and track project payments in relevant systems, support compliance with study budget management requirements, and provide financial data to Finance partners for monthly AP accruals and reporting.
• Generate and track study agreements and work orders for DSRD outsourced work.
• Submit and track external charitable funding and donation requests, supporting applicable compliance and due diligence requirements.
• Create and track due diligence screenings for DSRD consultants within the Engage system.
• Serve as a DSRD resource for preferred purchasing systems and processes in accordance with corporate policies.
• Provide and support analyses, metrics, and reporting related to outsourcing workload and budget forecasts.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver/parental and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED