DSD Warehouse Supervisor

Mondelēz International•Phoenix, AZ
•Onsite

About The Position

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management.

Requirements

  • Experience with Microsoft applications, especially highly experienced with excel.
  • Enjoys team work.
  • Experience in logistics operations, procurement or supply chain function in general as an asset.
  • Analytical thinking.
  • Good knowledge of ERP, preferably SAP R3.
  • Hands-on operational experience with SAP EWM (Extended Warehouse Management) and advanced Microsoft Excel skills are essential for managing stock reconciliation, inventory alignment, and key performance tracking.
  • Proven leadership ability to engage, direct, and hold accountable for a unionized frontline workforce.
  • Strong analytical mindset with deep experience leveraging SAP EWM and Excel to identify stock discrepancies, monitor KPIs, and optimize warehouse productivity.
  • Collaborative communication skills to build strong partnerships across internal stakeholders (Delivery Supervisors, Inventory Specialists) and external logistics vendors.
  • Minimum 5 years of leadership experience managing teams of 10 or more associates.
  • Direct experience working with or managing unionized employees (14–18 union direct/indirect reports).
  • Strong functional proficiency in SAP EWM and advanced Microsoft Excel capabilities.
  • Prior experience in logistics operations, procurement, or broader supply chain functions within a distribution center environment.

Nice To Haves

  • Associate’s degree or higher preferred; relevant hands-on warehouse and logistics leadership experience will offset educational requirements.

Responsibilities

  • Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on available information among stakeholders.
  • Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures in case of missing KPIs and the need to reduce additional capacity.
  • Work with our service providers to ensure the delivery of our trading partners in terms of punctuality and completeness, taking into account quality and HACCP guidelines.
  • Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, supports reduction of write offs and constantly looks for opportunities to improve productivities.
  • Conduct project-related and ad hoc tasks, in particular in connection with continuous improvement projects and tenders and peak management.
  • Build and provide full-cost analysis (yearly budget), risks and opportunities.
  • Directly lead and manage a team of 14–18 union employees while collaborating closely with the Delivery Supervisor and Inventory Specialist to drive daily warehouse operational excellence.
  • Oversee daily warehouse execution covering service performance, cost management, health and safety, food safety/HACCP compliance, stock reconciliation (SAP vs. WMS), interface monitoring, claims, and third-party logistics (3PL) performance.

Benefits

  • health insurance
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education related programs
  • paid holidays and vacation time
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