DSD Warehouse Supervisor

Mondelēz International • Phoenix, AZ

2d • $69,300 - $95,315 • Onsite

About The Position

The DSD Warehouse Supervisor will execute warehouse operations in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance. This role involves collaborating with key internal and external business partners (third-party logistics vendors) to ensure effective management, timely solutions, and execution. Responsibilities include inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, and pallets management. The supervisor will directly lead and manage a team of 14–18 union employees, collaborating with the Delivery Supervisor and Inventory Specialist to drive daily warehouse operational excellence. This role requires hands-on operational experience with SAP EWM and advanced Microsoft Excel skills for managing stock reconciliation, inventory alignment, and key performance tracking. The operational scope covers daily warehouse execution including service performance, cost management, health and safety, food safety/HACCP compliance, stock reconciliation (SAP vs. WMS), interface monitoring, claims, and third-party logistics (3PL) performance.

Requirements

• Experience with Microsoft applications, especially highly experienced with excel
• Enjoys team work
• Analytical thinking
• Good knowledge of ERP, preferably SAP R3
• Minimum 5 years of leadership experience managing teams of 10 or more associates.
• Direct experience working with or managing unionized employees (14–18 union direct/indirect reports).
• Strong functional proficiency in SAP EWM and advanced Microsoft Excel capabilities.
• Prior experience in logistics operations, procurement, or broader supply chain functions within a distribution center environment.

Nice To Haves

• Experience in logistics operations, procurement or supply chain function in general as an asset
• Proven leadership ability to engage, direct, and hold accountable for a unionized frontline workforce.
• Strong analytical mindset with deep experience leveraging SAP EWM and Excel to identify stock discrepancies, monitor KPIs, and optimize warehouse productivity.
• Collaborative communication skills to build strong partnerships across internal stakeholders (Delivery Supervisors, Inventory Specialists) and external logistics vendors.
• Associate’s degree or higher preferred; relevant hands-on warehouse and logistics leadership experience will offset educational requirements.

Responsibilities

• Execute warehouse operations in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance.
• Collaborate with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution.
• Manage inventory activities including iDoc management and stock reconciliation.
• Monitor interfaces, track and trace, claims management, and invoice management.
• Ensure compliance execution (HSE, quality, risk management).
• Support tenders and manage third-party performance and pallets.
• Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system.
• Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures.
• Work with service providers to ensure the delivery of trading partners in terms of punctuality and completeness, taking into account quality and HACCP guidelines.
• Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, support reduction of write offs and improve productivities.
• Conduct project-related and ad hoc tasks, in particular in connection with continuous improvement projects and tenders and peak management.
• Build and provide full-cost analysis (yearly budget), risks and opportunities.
• Directly lead and manage a team of 14–18 union employees.
• Collaborate closely with the Delivery Supervisor and Inventory Specialist to drive daily warehouse operational excellence.
• Oversee daily warehouse execution covering service performance, cost management, health and safety, food safety/HACCP compliance, stock reconciliation (SAP vs. WMS), interface monitoring, claims, and third-party logistics (3PL) performance.

Benefits

• health insurance
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education related programs
• paid holidays
• vacation time
• bonus program with possibility for overachievement based on performance and company results

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree