Drybar Ambassador

WellBiz BrandsWhite Plains, NY
Onsite

About The Position

Drybar is a blow dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates to deliver excellent customer service to our clients. This specific role is for the Drybar White Plains location, which is under new ownership and undergoing positive changes. We are looking for individuals to be part of this exciting new chapter, whether you're a returning applicant or new to Drybar.

Requirements

  • Sales and customer service oriented
  • Results oriented and metrics driven
  • Basic computer skills
  • Ability to multitask
  • Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence
  • Must be an excellent organizer and problem solver with strong project management skills
  • Ability to function well in a high-paced and at times stressful environment.
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • At least one years sales and customer service experience
  • Prolonged periods of sitting and/or standing at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Nice To Haves

  • Booker experience a plus
  • High school diploma or equivalent preferred

Responsibilities

  • Promoting and selling memberships, gift cards, and retail products to guests
  • Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
  • Answers phone calls, book appointments, and enthusiastically greeting guests
  • Assist in administrative tasks including filing and data entry of guests records and surveys
  • Prepare guest records for treatments
  • Participate in special events to promote the salon
  • Maintains cleaning, organizing, and maintenance of lobby and spa public areas as well as assist in maintaining in-house linens
  • Maintains quality service by enforcing organization standards
  • Other duties as assigned
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