Dry Cleaning & Laundry Lead

Tailored Brands•Cambridge, ON

2d•Onsite

About The Position

As a Dry Cleaning & Laundry Lead, you must be dependable, responsible, and able to work at a fast pace while always being able to occupy yourself with new tasks as needed. This includes properly monitoring the efficiency, productivity, and overall workload of your team. You must also be a team player with a solid work ethic who is always prompt, on time, and committed to maintaining consistent work attendance. It will also be important that you display exceptional attention to detail as well as the adaptability to move to a different position within the environment as required.

Requirements

Prior working experience in a production, distribution, and warehouse environment
Basic knowledge of computer skills in Microsoft Office products including Word, Excel and Outlook and the ability to learn proprietary programs
Prior experience in the use of warehouse material handling equipment and tools
Demonstrated ability to motivate, encourage, and lead team members
Must have strong commitment to quality and ability to provide outstanding customer service
Good mathematical and counting skills required
Highly motivated and high initiative in providing proactive efforts in seeking solutions to problems and willingness to take on new tasks, challenges, and opportunities
Must maintain a professional and positive attitude at all times with the highest level of customer service
Must be goal oriented and task driven to meet deadlines
Possess a sense of urgency to work in a time sensitive, fast-paced team environment
Ability to work in all areas of production in Tuxedo department and other duties assigned by management

Responsibilities

Assist management in providing hands-on leadership while performing day to day tuxedo activities on the warehouse floor to ensure daily workload is completed in a timely and efficient manner
Work closely with management and team members to ensure merchandise are processed and products are delivered in compliance with business requirements, on schedule, and within budget
Provide hands-on leadership on the warehouse floor to train, inspire, and motivate the work of hourly warehouse team members in order to achieve desired results in productivity, teamwork, safety, quality, and job knowledge
Suggest and recommend improvements that would further increase departmental performance
Advise management of any breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment
Assist with overseeing employee performance and provide regular coaching, communication, and feedback on production goal and expectations
Provide proper follow-through and maintaining a good flow of communication with management and all personnel
Maintain professional and strong working relationships with team members, management, customers, and vendors while ensuring prompt and courteous customer service
Help maintain and promote positive employee relations and morale whenever possible by practicing good servant leadership principles in a contextual environment to promote team work at all times
Contribute to building and fostering a positive team spirit and supporting company’s goals and objectives by providing outstanding performance and customer service
Ensure employees attend required safety meetings and report Workers’ Compensation injuries to management immediately
Ensure a safe working environment in compliance with OSHA regulations
Complete special projects as needed, and any additional duties assigned by management team
Safely operate the equipment used in the Dry-Cleaning Plant such as the utility press, coat tensioner, lapel press, pant utility press, pant topper, puff iron, Nt-2, shirt utility press for boys, dry cleaning, and laundry machines
Handle and sort cleaned garments as necessary
Advise management of any breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment
Work in all areas of production of production as needed