Drug Testing & Business Development Specialist

Any Lab Test Now•St. Paul, MN

19h•Onsite

About The Position

Any Lab Test Now and ARCpoint Labs are locally owned laboratory and occupational testing businesses providing clinical laboratory testing, including blood testing, drug and alcohol testing, DNA testing, occupational health services, and other testing and collection services. We are seeking a dependable, motivated, outgoing, and computer-savvy Drug Testing & Business Development Specialist to join our team. This is a hands-on position combining drug testing, specimen collections, fingerprinting, customer service, computer and administrative work, and sales and marketing outreach. We are looking for someone who can work independently, provide excellent customer service, learn multiple computer systems, and confidently communicate with individual customers and business clients. We are looking for someone who is comfortable handling daily testing and customer service responsibilities while also taking initiative to help us build relationships with local businesses and grow our occupational health and laboratory services.

Requirements

Strong computer skills and ability to learn new systems quickly
Comfortable working directly with customers and performing specimen collections
Comfortable speaking with customers and businesses over the phone
Comfortable making outbound sales and marketing calls
Strong customer service and communication skills
Detail-oriented, organized, dependable, and professional
Ability to multitask and work independently
Self-motivated with a positive attitude and willingness to learn

Nice To Haves

Previous experience with drug testing, occupational health, laboratory services, DNA collections, fingerprinting, customer service, sales, or business development is preferred but not required.
Training may be provided for specific collection procedures and testing platforms.

Responsibilities

Perform DOT and non-DOT drug testing collections
Perform hair, nail, urine, and other non-blood specimen collections
Assist with DNA testing and collections
Perform fingerprinting services
Assist with occupational health testing and services
Answer incoming phone calls and assist customers
Check in clients and accurately enter information into computer systems
Handle paperwork, documentation, and administrative duties
Make outbound sales and marketing calls to local businesses
Follow up with prospective and existing business clients
Build and maintain business and referral relationships
Assist with email, social media, and local marketing efforts
Maintain a clean, professional, and organized work environment
Work independently and manage daily responsibilities with minimal supervision
Follow all required collection procedures, safety standards, and company protocols