GM/HBC Manager

Albertsons•Wylie, TX

1d•Onsite

About The Position

The Drug / General Merchandise (GM) Manager is responsible for the overall operation, performance, and presentation of the Drug, Health & Beauty Care, and General Merchandise departments. This role ensures excellent customer service, strong sales results, effective inventory management, and full compliance with company policies and merchandising standards. The Drug/GM Manager leads and develops department teams while maintaining a safe, organized, and shopper‑focused environment.

Requirements

Previous retail management or department leadership experience.
Strong merchandising, organization, and inventory management skills.
Ability to lead, motivate, and develop a team.
Strong communication and problem‑solving skills.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to lift, push, or pull merchandise as required.

Nice To Haves

Experience managing Drug, Health & Beauty, or General Merchandise departments.
Knowledge of planograms, resets, and seasonal merchandising.
Experience with sales goals, shrink control, and operational metrics.

Responsibilities

Oversee daily operations of Drug, HBC, and GM departments to ensure efficient execution and high standards.
Ensure proper product rotation, planogram compliance, pricing accuracy, signage, and promotional execution.
Maintain cleanliness, organization, and safety standards throughout assigned areas.
Monitor sales, shrink, and expenses; take corrective action as needed.
Execute corporate merchandising plans, seasonal sets, and promotional changes.
Manage inventory levels to support sales while minimizing shrink, out‑of‑stocks, and overstock.
Review orders, forecasts, counts, and receiving procedures for accuracy.
Identify opportunities to improve in‑stock conditions and merchandising impact.
Deliver a positive shopping experience by ensuring departments are fully stocked, well signed, and visually appealing.
Resolve customer questions and concerns promptly and professionally.
Promote a service‑focused culture within the team.
Hire, train, coach, and develop department associates.
Schedule, assign, and follow up on daily and weekly tasks.
Set clear expectations and hold associates accountable for performance and standards.
Conduct performance discussions and support development plans.
Ensure adherence to company policies, safety standards, and all applicable regulations.
Follow shrink prevention and loss control practices.
Maintain proper handling procedures for controlled and regulated items.